Our car alarm goes off every night because it wasn't fixed properly after an accident - what do we do?

Both doors were replaced on our 2013 Ford C Max and now the alarm keeps going off at night. We get error messages for child lock malfunction, service required, drivers back door open (then the door jams...

Can I claim for transporting a faulty car back to the dealer?

I recently bought a second hand car. It developed a fault after a few days and my garage says it is unroadworthy. The dealer is refusing to refund so I am making a small claim. Should I claim the cost...

I bought a car that was advertised as ULEZ compliant but turned out not to be - what can I do?

I recently purchase a vehicle which was sold as being ULEZ compliant. I asked the dealer to confirm this which they did in writing. On completion of the purchase I checked the V5 from which it is clear...

Should I reject a used car that has been awaiting repair for three weeks?

I purchased a used car from a dealer in November and from day one it has had a recurring intermittent fault, causing the car to enter limp mode. The dealer encouraged me to keep the car and they would...