A friend's young son had a car accident, but no other vehicle was involved - should he tell his insurer?

My friend's 21 year old son had a car accident on the ice last week. His car (a cheap old thing) was a write off, but no one else was involved. The AA driver who came to recover the car advised him not...

Why is my premium so high for a 10 year old, low value car?

I've noted that to insure my car, which is 10 years old and is worth about £1000, costs the same as insuring a similar size car and engine that costs £12,000. In the event of a write off, I will get back...

Should I take up the option of a courtesy car following an accident?

Should I take up the option of a courtesy car following an accident? The extent of damage to my Honda Civic has not been estimated as yet but, bearing in mind that the car is a Y registration, it my well...

I can't renew my driving licence online and can't reach DVLA. Can you help?

Several times I've tried to renew my licence online, each time I'm told that it's expired and the photo is out of date. Both are wrong; my licence expires in two weeks and my passport photo is only two...