Thanks both for your input.
You've confirmed my intuitions. I'll cancel the Auxilis, the Credit Hire Company and talk straight to Tesco Insurance.
Interestingly, when talking to my insurer the rep booked in a repair an assessment at a garage 5km away. She said I'd be passed on to a solicitor straight after my call to confirm legal stuff. She dismissively said you can sort out any details about a replacement car with them too. Thought nothing of it at the time, but now realise why she was so vague - I asked a few times will I be charged for a replacement car.
The soliciter (i.e. Auxilisis) immediately launched in to the full package and overrided the booking my insurer had referred on to them. When I said I've already got an assesment booked she said "that's not on the system".
5 mins of reading out contractual jargon... I interupted a couple of time to check that I don't have to pay anything today and can pullout at any time. I've got statutory 14 days to do a no-strings cancel.
What a faff! I hate that these people have you over a barrel. My insurance company uses these sneaky middlemen "Credit hire companies". Why can't they just do all this admin themselves?
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