Volvo V60 (2010–2018)

What's good

Awarded 5 Star NCAP safety rating: 94% Adult Protection, 82% Child Protection, 64% Pedestrian Protection and 100% Safety Assist, total average 85%.

Underfloor spare wheel conversion available at £475 inc VAT. Includes spare wheel, jack, socket wrench box and floor hatch. Load deck remains level.

What to watch out for

4-3-2011: Volvo says, "Regarding the D2 diesel engine, the software has been improved so that particle filter regeneration is facilitated. As for all modern diesel engines with particle filter, it is still recommended to do some driving at a bit higher loads once in awhile, to ensure cleaning of the particle filter. However, our experience is that the D2 in V50 is really easy to regerarate, so it should work fine also for mostly city-driving. There is one second point concerning the D2: starting from late 2010 in V50, we do a hardware change from an additive particle filter to a catalyzed one. The additive filter type needed to be replaced or cleaned after 120,000 km, which is a costly repair. The new catalyzed solution does not require this, which is an advantage if the customer intends to keep the car for longer time."

29-12-2011: One report of total brake failure in an S60, braking from 25mph in traffic.

6-1-2012: 'Clunks' reported from the drivetrain of DRIVEe 1.6 D2, probably from the dual mass flywheel coping with the high gear ratios. Better not to run too low revs in any gear.

21-3-2012: Complaints about satnav and radio controls of V60 D3 auto and also about "missing" and lacking power performance and intermittent stalling, all within 8.500 miles of purchase.

16-9-2012: Powershift dual clutch automatic transmission requires fresh fluid every 3 years at a cost of £250.

6-4-2013: 'Active' headlight option allows you to chage the dip from LH to RH for travelling in mainland Europe, but reverts to the factory setting whenever you stop and switch off, forcing you to make 6 separate menu adjustments to switch the dip back to RH dip before you continue your journey.

14-10-2014: Heater fan of 41 month old Volvo V60 failed and partially drained the battery. Waiting to see if dealer will fix FoC.

9-12-2014: Geartronic failure of 48k mile 2011 Volvo V60 D5 just 6 days out of warranty. Box had been checked prior to end of warranty to check why Drive was snatching. Dealer pronounced it ok.

25-6-2015: Problems with March 2014 Volvo V-60 Plug-in hybrid: A utomatic gear change module failed twice. Unit was replaced on the second occurrence; Central display monitor went blank twice. Apparently not uncommon an upgraded touch screen will be required; Emergency c ity brake activated in a car park, despite no obstructions.

16-1-2016: Transmission of 2012 Volvo V60 failed at 42,000 miles. Not yet clear which transmission.

12-2-2016: "Widespread" problem reported in Backroom with EGRs of new VEA D4 twin turbo diesel engine in all models of V40, S60, V60, XC60. 'Craig-pd130' explains: "Volvo chose the heavy-duty EGR route to achieving Euro 6 NOx emissions compliance, rather than AdBlue. So the VEA engine has a watercooled EGR cooler with serpentine passages inside. This seems to be inadequately designed, and quickly clogs up with sooty gunk from the exhaust gas (the tap-off for recycling is before the DPF) and the traces of oil that inevitably finds its way everywhere. It makes no difference whether owners use premium or supermarket diesel, or what mix of driving owners do (high motorway miles versus urban driving) - it affects all cars, usually within 6 to 9 months and 5,000 - 10,000 miles. In the majority of cases, this problem doesn't actually affect performance or driveability, it just throws a 'Check Engine' light. Only a fraction of owners have had their cars go into limp mode as a result of the problem."

3-3-2016: GB Autos has encountered a fault in a control module under the left front passenger floor of some V70, XC70. V60, XC60. XC90, causing multiple faults if the headlamp flash is actuated. Replacement electronic control modules are in stock in advance of customer problems.

18-8-2016: Report of 41k mile 2011 Volvo V60 D3 faltering on acceleration when leaving a queue of traffic, most noticeably (and frighteningly) at a busy roundabout, about 8 miles after a cold start, the last 4 miles on straight roads with average speed of 50-60 mph (engine well up to temperature). The short queue of traffic may take 2-3 minutes to clear, during which time the engine is idling. This was explained at a recent routine service to the local Volvo dealer and owner was assured it would be checked. On collecting the car he was told that no faults were found and that the “software had been upgraded” ….but no change. Coincidentally on longer journeys, starting from cold, the fuel consumption (based on the average fuel indicator) seems to improve if stopped, the engine switched off, and then restarted. Similar to “rebooting” a computer. This is subjective but that is the clear impression.

23-11-2016: Complaint that 2013 Volvo V60 needed new rear brake pads and discs at its 3 year service at 54,000 miles. Dealer said problem comes from using the electronmechanical parking brake on level surfaces where the automatic disengagment can cause the pads to stick to the disc and create premature wear. Owner advised only to use the automatic disengagement when starting on a hill.

3-8-2017: Report of intermittent hesitation (only slight) on acceleration and more so in the higher RPM range on a V60 D3 with the 2.0 litre 5-cylinder Volvo engine over 3 years. The symptoms first appeared shortly after buying the car but it was so subtle and infrequent that owner ignored it. But over the last 6 months the problem has become a lot worse both the duration of the hesitation and the frequency. Reports of cracked blocks with this engine in Volvo V70s.

3-10-2017: Report of one of the lights failing inside the central interior light cluster of a 2016 Volvo V60 at 18 months old. The light bulb cannot be replaced separately. The entire cluster containing the wiper sensor, safety braking unit sensor, and headlight dusk sensor costing £500 has to be replaced. Our view is that this must be free of charge to the customer.

26-1-2019: Report of engine of Volvo V60 D2 sometime stopping when approaching a roundabout or "just slowing down". (Not Stop/Start situation.) Necessitates a bump start or pressing the start button. Occurs intermittently, nearly on a daily basis, sometimes several times a day. Local Volvo garage has other Volvo owners with the same problem but Volvo does not seem to want to discuss it.

16-3-2019: Report of power steering failure in 2014/64 Volvo V60 D4. "Steering suddenly became very heavy and the wheel began shaking violently from side to side, requiring considerable force to retain control to bring the car to a safe halt. There were no warning lights or messages displayed before, during or after the incident, and owner had not experienced any problems with the steering prior to this (owned car from new). Car towed to local garage, who found that power assistance has been lost and that the steering can be made to oscillate continuously when the wheel is placed in certain positions with the engine running, even when the vehicle is stationary. Owner reported to Volvo Customer Relations who demanded owner had the car transported 30 miles to a Volvo dealer at his own expense before it would be investigated. The car was subsequently towed to the main Volvo dealer in Edinburgh yesterday (at owner's expense), who have found that the bolts that attach the EPAS motor to the steering rack have snapped, allowing the motor to float free and causing the steering angle sensor to send erroneous signal to the controller. The factors most likely to cause the bolts to snap would be overtightening at point of manufacture, substandard quality or bad design (ie. they weren't adequately rated for the job). The dealer has quoted over £1,500 for the repair (compared to £1,200 from my local garage)." Volvo Car UK remained in "deny everything" mode, but at owner's insistence committed to discus the matter with the dealer. In the meantime, owner has discussed what has happened with the DVSA who are taking an active interest and might issue a vehicle safety recall. (Volvo later capitulated and repaired the car Free of Charge.)

13-7-2019: Long diatribe about Volvo 2.0 litre D4 VEA twin-turbo diesel engine in 2014 V60 at 47,000 miles (as above): "Given the current Safety Recall notification from Volvo about Inlet Manifolds melting and potentially causing engine fire. How are they getting away with not admitting the apparently unfixable fatal design flaw in the pre AdBlue D4 engine fitted to many models? The “advanced” watercooled EGR cooler with serpentine passages inside amounts to a self-destruct system for the engine. Massive numbers of posts on Volvo Forums from 2015 indicate the scale of the issue. Initially, EGR valves failed. Then, in 2016, a “permanent fix” with a new re-piped EGR cooler initially appeared to solve the problem but did not. It keeps the EGR clearer but lets it affect everything else: The black gunge is now deposited throughout the engine system and, according to a typical dealer from cases he has dealt with, causes massive problems up to and including replacement engines costing £8k. He correctly predicted the hesitation on my 47k mile 2014 V60 was due to the valve problem and £4,000 later, including a second replacement for a blocked manifold and new inlet valves (and the claimed permanent fix to the EGR cooler) he was proved right. Volvo initially refused to pay anything, but eventually paid 95% when I took photos and also copied them their own email to me from 2016 promising a permanent fix under the Volvo warranty. I threatened legal action if they didn’t pay up, but not all owners dare authorise repairs in advance of Volvo deciding to contribute, or otherwise. It is clear that payments made after strong protest are not “goodwill”, but an attempt to keep the lid on a potential multi-million pound issue. The dealer tells me Volvo’s internal official information confirms it is obvious that fires are caused by blocked manifolds. This only occurs in D4 engines with failed EGR systems. But the notification not only doesn’t mention the known cause, it doesn’t even state it affects D4 engines only, leaving owners to think it is a random new issue and not in fact the one Volvo might be in breach of contract over by failing to fix it under warranty. It would be safer if Volvo told owners of higher mileage D4s with original manifolds to be extra careful, but that would give the game away. Little wonder the DVLC Safety Recall system has been used, but there is no fix available so no Recall yet. The Volvo website is not clear whether Volvo will address the apparent impossibility of changing the nature of the EGR system or just try to stop cars catching fire.”

30-7-2019: Sensible analysis of the reason for the fires in BMW (and Volvo) EGR coolers is the glycol content of the coolant which is itself flammable.

2-8-2019: In response to a series of reader questions, Volvo responded as follows:

Q1: Does Volvo acknowledge or not the continuing EGR related problems on the VEA (typically D4) engine including blocked manifolds and loss of inlet valve seal necessitating expensive major engine repairs? We are aware an intended permanent fix was put in place but understand the above problems have still occurred.

A1:We acknowledge that there has previously been an issue with particle build-up on the engines in question. The solution implemented was a rework of the EGR coolant system to resolve the issue of moisture build up in the EGR cooler. Further to this, there has been a software update released. While we can never guarantee that cars will not suffer isolated faults, we are confident that these combined actions have proved a robust solution.

Q2: Given well documented identical symptoms for BMW melting inlet manifolds, do Volvo acknowledge any cause related to any EGR issue under their recent recall, given it was the precise cause at BMW? It being the case that other than air, the only substances introduced into the engine via the manifold come through the EGR valve and associated system.

A2: The corrective action is still under development, and we therefore cannot currently comment on which components will be affected by the corrective action – nor can we comment on other manufacturers.

Q3: Given the July 2019 Recall includes 2019 vehicles but states there is no current solution to the problem, what is the position and information being given to buyers of new, used or ex demo vehicles etc at dealerships? A crucial point if the solution to any continuing or acknowledged EGR issue is less than certain.

A3: For clarity, the recently announced recall relates to model year 2014-19 cars, production of which ended last year. There are no potentially affected cars being sold as new.

It is safe for customers to drive these cars, as long as there is no error message relating to the engine and the car does not display any of the symptoms previously identified. When it comes to used cars, we have advised our UK retailer network that they must communicate with all customers purchasing one of the models in question to make them aware of the issue, potential symptoms to look out for, and the forthcoming recall.

9-8-2019: Report from French reader about EGR problems with his 2014 Volvo V60 D4 181HP Summum D4204T5 VEA Engine. "I have had the three EGR fixes pipes, cooler, valves exchanges (in 2016, 2017, 2018). My car has now 141,000kms. Full history Volvo. With the second fix, I need to add coolant. Before the third fix, all the intake pipe were clogged with "soot paste". After the third fix at 80,000kms, the engine started to burn engine oil from 0.6 l /1000 kms to nowadays 0.8l/1000kms. No external leak. It is over Volvo standard (0.5litre/1000kms). My Expert (amicable procedure) detected cylinders leakage (from 20% to 60%) depending of the cylinder. There are also leaks by the intake valves. Volvo asks me to remove the breech and perhaps they will need to remove the cylinders. Volvo wants me to pay for diagnose the engine (remove the breech and the pistons ) and it will cost about 3500 Euros. Sooner in july 2019, I received the letter about the intake problem. On my own, those problems are linked."

10-8-2019: Report of 2016 Volvo V60 D4 suddenly losing power on the motorway in Spain after sustained high speed running.

11-8-2019: Report of Vehicle Safety Notification to owner of Volvo V70 in mid July relating to a engine bay fire possibility. Two closest Volvo dealers could not advise when a fix would be announced and only referred owner to Volvo's website which again did not provide any details about when a fix would be provided as it was just an FAQ page. Owner concerned about safety of car when carrying children. See Recalls section. Same problem as V60

9-9-2019: Report of catastrophic engine failure in 2013 Volvo V60 R Design T2 at 75,000 miles. This was secondary to what is thought to be a fuel injection problem and cylinder misfire which has melted the spark plugs and sent debris throughout the engine. All happened over the course of just a few days and the car was twice deemed safe to continue driving by roadside recovery services (Volvo Assist and RAC) until it failed completely. The car was bought as an ex-demonstrator from a main dealer and has been serviced according to schedule at a different main dealer since then.

6-10-2019: Rising oil level reported in December 2015 Volvo Estate V60 R Design at 38,000 miles. Will be due to post-injected diesel failing to actively regenerate the DPF and sinking instead into the sump, probably because the engine was switched off numerous times during mid active regen.

8-10-2019: Report of engine check light appearing in my 2015 V70 D3 at 75,000 miles (full Volvo service history). Local garage diagnosed a fault with the EGR valve and quoted approx £700 for replacement. Same problem as V60.

18-10-2019: Report of owner of 100,000 miles 2015 Volvo V60 2.0 VEA diesel receiving a letter from Volvo to say it would need to have a check to see if it needed a manifold modification and if the management light came on get in touch. It did light up last week and the engine went into limp mode. Volvo asked her to bring the car in today to check the codes. They came back this afternoon and said it is the manifold problem and also found the EGR valve faulty and emap pipe blocked. They can replace the valve and pipe at the same time as doing the manifold but will cost £900. (See explanations 12-2-2016; 13-7-2019 and Volvo's response on 2-8-2019.)

21-10-2019: Report of problem with 69,000 mile 2012/62 reg Volvo V60 D3. Emissions warning light came on twice accompanied by reduced engine power message and the speed cuts to about 10mph (limp home). Pulling over, turning off, then re-starting seemed to clear it, but small light remained on. Car has been independently serviced by someone who might not be aware of the EGR related problems with the 2.0 litre VEA engine. He checked the car, and noted that the codes suggested a fuel pressure issue, and/or turbo overboost, and/or EGR valve. But once he checked the codes, they cleared - the light went out, and all seemed fine. Then after maybe 250 miles, it kicked off again. Volvo Chesterfield initialily said the fault was the manifold problem, but no codes were present (even though it was in limp mode) and said the EGR valve and emapp pipe required changing, which they could replace at the same time for £900. They then got in contact with Volvo in Sweden who authorised free replacement of the EGR and emapp pipe.

Recalls

22-7-2019: Volvo recalled 70,000 S60, S80, S90 saloons, V40, V60, V70, V90 estates and XC60 and XC90 models sold in the UK from 2014 to 2018 fitted with 2.0 litre diesel engines. (See carbycar V60 good/bad 12-2-2006 and 13-7-2019). Apparently the recall affects 500,000 Volvos worldwide. In a statement explaining why the recall was announced, Volvo said internal investigations “have identified that in very rare cases, the plastic engine intake manifold may melt and deform" causing a risk of fire. It also said that in “the most extreme cases” there is the possibility “that a localised engine bay fire may occur", though there have been no reports of injuries. Volvo will contact affected customers who will be asked to visit their local dealership for immediate work to fix the problem. Volvo has stated that the company will fix the faulty vehicles as quickly possible and that customers will not be charged for any costs related to the repair.

14-11-2019: Volvo has submitted to the DVSA its cure for the EGR Cooler issue with VEA diesel engines. These are: A redesigned EGR (Exhaust Gas Recirculation) coolant circuit to achieve engine working temperature faster; this will prevent excessive soot developing in the engine intake manifold system; New soot reducing software; Cleaning of temperature/pressure sensors. Volvo emphasises that there have only been a small number of reports of intake manifold failure, a subset of which have led to engine bay fires. Volvo is confident that the corrective action offers a robust solution.

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