Emissions fix was applied by Volkswagen against my wishes - what are my rights?

My wife has a 2012 Volkswagen Golf TDI 1.6. She specifically asked the Volkswagen garage not to apply the EA189 emissions fix when the car had its service and MoT. However, it appears that they have applied...

A positive outcome after the Volkswagen emissions fix caused problems to my car

I wrote to you in March about my 2010 Golf 2.0 TDI which had frequent problems after the emissions upgrade. I thought I would update you that Volkswagen has replaced the EGR valve free of charge. A courtesy...

Is there a way to check if my dealership did the emissions fix without my consent?

Is there a definitive test that can be carried out to determine whether or not my dealership has carried out the software fix without my consent? My 2010 Volkswagen Golf 1.6 TDI is due for its MoT in May....

Are there any good alternatives to the diesel Nissan Qashqai?

I am looking to change my Volkswagen Golf 1.4 DSG petrol for a Nissan Qashqai auto 1.2 because I need a higher car due to back problems. However, I'm concerned it will be underpowered on motorway trips....

Does my car need a replacement cambelt after 30k miles?

My local Volkswagen dealer emailed to advise that my 2012 Golf 2.0 TDI requires a replacement cambelt at a cost of £399.00. Having a mileage of just 31,000 is this necessary right now?

Does my 7-speed DSG 'sealed for life' gearbox need its oil changed at 40,000 miles?

My local Volkswagen garage told me that my 2011 Volkswagen Golf needed its 7-speed DSG gearbox oil changing at 40,000 miles (at a cost of £184). When I presented the car, another staff member told me that...

Will using premium fuel and driving gently improve the life of the EGR, DPF and injectors?

The emissions fix was done on my 2010 Volkswagen Golf 1.6 TDI in January 2017 and it now drives very differently. The DSG gearbox changes up into seventh gear much earlier than before (at around 40mph)...

Am I entitled to return my 2012 Volkswagen Golf 2.0 TDI to the dealer after multiple faults occured?

I purchased a 2012 Volkswagen Golf 2.0 TDI Bluemotion that had done 44,000 miles from a Volkswagen used car dealer. Within the first month, I noticed that the interior light and windscreen washer weren't...

The emissions fix caused an EGR fault with my Volkswagen Golf 1.6 TDI - should I push for a FoC repair?

I've just had the EA189 emission fix on my 2012 Volkswagen Golf 1.6 TDI, 52,000 mileage. Got the dreaded glow coil warning light within 2/3 days of service and the car went into limp mode. I took it back...

Why does the DPF light on my 2011 Volkswagen Golf TDI keep coming on after the emissions fix?

I have a 2011 Volkswagen Golf 1.6 TDI Bluemotion. The DPF light was coming on after the emissions fix was done so I went to the dealer but the same problem reappeared after two weeks. However, this time...