A dealer sold me a used car with a full service history but now cannot provide it - what can I do?

I purchased a VW Touareg from an approved VW dealer last July. Since that time I have been in regular communication with them to obtain the Full Service History. They have not been able to provide this,...

Can I reject a car bought through a salary sacrifice scheme?

I'm writing to request clarification of my rights regarding the rejection of a vehicle obtained through my employer’s salary sacrifice scheme. I took delivery of a new VW ID.Buzz GTX on 4 November. The...

Should my VW DSG gearbox be failing after 60,000 miles?

My car sometimes goes into "emergency mode" which clears after the car is switched off for 30 mins. I have been advised that I need a new multitronic (?) unit at a cost of some £3500. Should this be happening...

How do I know what DSG gearbox is in my car?

I have a 2022 VW Tiguan elegance 1.5 TSI with a DSG 7speed gearbox which has just turned 15,000 miles I was just wondering if it is still the same DQ200 dry clutch gearbox. If so, are they now more reliable...

Can I lower my tyre pressures to soften the ride?

I purchased a new VW Polo Match a couple of months ago. I'm finding the ride is much harder than the VW Golf Mk7 I had before. The tyre pressures for the new Polo are 36PSI all round. The Golf had tyre...

Has Volkswagen removed the five year cambelt change interval?

I believe that VW removed the 5 year interval for cambelt change in 2023. Did VW issue a document for customers with this recommendation? Also, does this apply to all vehicles or is there a list of cambelt...

What should I replace my Audi A1 with?

I am looking to replace my 10 year old Audi A1 that has a sunshine roof that I really enjoy. When I googled a new Audi A1 I was told that I can have a sunshine roof with a design package. However the Audi...

How can I get rid of a smeary windscreen?

I have been plagued for a long time with smears on my inside windscreen of my VW Tiguan. I have tried all sorts of glass cleaners including AutoGlym and G Techiq among washing-up liquid and rubbing alcohol....

What does DCC actually change on a Volkswagen Golf?

Does the DCC option on a VW Golf Match enable the suspension to be made either softer or firmer? The VW website implies this is the case, but my local dealer - who is trying to sell me a car without DCC...

Can I fit run flat tyres to my Volkswagen ID.3?

Can I fit run flats to my 2023 VW ID3 Pro?