Can I reject may car because of the automatic emergency braking system?

In December 2025 I bought a new VW Tiguan Match from a franchised dealer. Apart from a minor repair to vanity mirror lights in the sun visor (done by the dealership) ownership has been pretty uneventful....

What should I buy that has a higher driving position than my VW golf?

My wife has driven a VW Golf since she was in her 20’s and is now 63 with arthritis in her knee and back so getting in and out of a Golf is becoming more difficult. She has always liked the feeling of...

What is a good small car for around the town?

What is a good small car for around the town, hatchback, two or four door, economical, can fit two bikes in the boot with wheels off. It can manage longer journeys 30-60 miles return. Second hand 3-5 years...

Why do I keep getting a '12V battery low' warning on my MHEV?

I have a Golf 1.5 eTSI MHEV (73 plate). I am regularly getting a '12V battery low' warning. I do not do many miles in the car, but I have never experienced this issue in all my many years of driving. My...

A dealer sold me a used car with a full service history but now cannot provide it - what can I do?

I purchased a VW Touareg from an approved VW dealer last July. Since that time I have been in regular communication with them to obtain the Full Service History. They have not been able to provide this,...

Can I reject a car bought through a salary sacrifice scheme?

I'm writing to request clarification of my rights regarding the rejection of a vehicle obtained through my employer’s salary sacrifice scheme. I took delivery of a new VW ID.Buzz GTX on 4 November. The...

Should my VW DSG gearbox be failing after 60,000 miles?

My car sometimes goes into "emergency mode" which clears after the car is switched off for 30 mins. I have been advised that I need a new multitronic (?) unit at a cost of some £3500. Should this be happening...

How do I know what DSG gearbox is in my car?

I have a 2022 VW Tiguan elegance 1.5 TSI with a DSG 7speed gearbox which has just turned 15,000 miles I was just wondering if it is still the same DQ200 dry clutch gearbox. If so, are they now more reliable...

Can I lower my tyre pressures to soften the ride?

I purchased a new VW Polo Match a couple of months ago. I'm finding the ride is much harder than the VW Golf Mk7 I had before. The tyre pressures for the new Polo are 36PSI all round. The Golf had tyre...

Has Volkswagen removed the five year cambelt change interval?

I believe that VW removed the 5 year interval for cambelt change in 2023. Did VW issue a document for customers with this recommendation? Also, does this apply to all vehicles or is there a list of cambelt...