Ask Honest John

Most recently answered consumer rights questions
I brought a 2010 Mercedes-Benz CLC three weeks ago. It was advertised as two previous owners but when I got the logbook yesterday it has eight. What should I do?
I bought a car privately but when the certificate returned to me through the post, it says that the car is a Cat S. I was never told that when buying it or I would not have bought it. Where do I stand...
I have a new Volkswagen Golf Estate with metallic paint. I purchased the car on February 1 2020 and have covered 223 miles. Today is the first day the car has been out in prolonged sunshine and I have...
Let's say I bought a car and three months into ownership, the timing belt snaps and destroys the engine. Perhaps the water pump fails or a gearbox failure or the head gasket blows. Would these examples...
I have a car that was sold to me as Euro6 compliant due to the AdBlue system. However, when entering the reg number on London's ULEZ checker it states that the car is non-compliant. Is it possible this...
I bought a car in November 2019 but didn't receive a three-month warranty paperwork from the used car dealer. The engine was making a ticking noise but the dealer just said it was the turbo. Since then...
I bought a car advertised as 'drives great'. On my way home from buying it I found it a death trap at higher speeds and a mechanic checked it and said it is unfit to drive due to recalls not being addressed...
I bought a used car privately and it developed a fault when I drove it home, can I do anything about it?
I purchased a 2016 Audi TT Roadster from large dealer group in July 2019 - the garage was taken over by another firm three weeks later. In November I heard a sloshing sound behind the passenger seat so...
Having recently purchased a Range Rover Velar from a main dealer and paid £465 road tax I have just received the following from DVLA. "It has been identified that the above mentioned vehicle has been incorrectly...
 

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