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Most recently answered legal and consumer advice questions
I had the Volkswagen emissions fix done in February. Then had to pay shortly afterwards for EGR valve with a reduced goodwill rate of £500 as car kept going into limp mode. Performance has been worse since...
I collected my new Ford Mondeo from the dealer at the beginning of July. I glanced over the vehicle before collection and it appeared to be okay. The following day, I noted that the rear bumper was actually...
I bought a vehicle and paid in full for it, only to find on the trip home there was a gearbox problem. I then found out that only the seller singed the logbook. I have the vehicle and one half of the logbook...
Someone has reversed into my daughter's car while she was stationary in car park. It caused £300 of damage to her car. We have notified her insurer, who are processing it as a no-fault claim. However,...
After owning my new car for two months, I noticed that the speedo has been removed - either when new or when having some paint touched up as they reset my trip mileage. It's missing the screw interior...
I'm told that certain French cities now require cars to display a sticker stating their official emission values. Apparently lots of Brits are being fined by the French cops for failure to comply. Is this...
I've owned a Ford Capri Injection for 23 years. In October 2015, I delivered my car to a local restoration bodyshop in order to have a bare metal respray carried out. The proprietor notified me that he...
I brought a brand new Mercedes-Benz GLA 220d last September. Within three months of ownership my engine management light came on and the cars power was restricted. The earliest Mercedes-Benz could book...
My Honda CR-V has an intermittent fault, when in first gear - it jumps out of gear. I've taken it to the dealership, who've said they have put it on their machine and can't find anything. They say nothing...
My daughter recently notified her insurer, Hastings Direct, of her change of address for the remaining three months of her insurance policy. She then received a confirmation message from Hastings, followed...
 

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