Our motorhome fault isn't covered as the warranty firm say it was a known issue before buying. What do we do?

I purchased a motorhome from a motorhome dealership in September 2020. I only drove it 133 miles before blue-black smoke curtailed our first outing. The garage has now discovered a broken glow plug in...

Can I reject a car I just bought because one of the doors won't open?

I bought a car one week ago and noticed one of the doors won’t open. Can I reject the car or do I have to get it repaired if the dealer offers? Thank you.

My car has developed a suspension issue less than a month after purchase. What are my rights?

My car has developed serious suspension and air con issues 28 days after purchasing from a dealer. If not covered by warranty, what are my rights? The car has only done 987 miles since their MoT on purchase....

Why is the dealer trying to charge me £1800 just to identify a fault?

My MINI One had mechanical failure in March, just before lockdown. It was towed to the dealer that I bought it from, who quoted £1800 just to open the bonnet and say what was wrong! From reading various...

My used car developed a fault two months after I bought it - do I have any rights with the dealer?

I collected my used car on the day of lockdown and the garage offered a three-month warranty. With one month left of said warranty, I contacted them because there's a noise around the rear wheel. They've...

Am I owed a refund after repeated issues with my new car?

I picked up a 2019 Audi A4 Avant in January this year. On day one, an oil light flashed up. I took it back to the dealer, got the oil topped up, they were very sorry - blah blah blah. Day 2: a very bad...

How do I reject a faulty car on finance?

My new car has broken down three times in less than 12,000 miles/six months with the same fault each time. I have the car on personal contract hire. How do I reject the vehicle as I find it unacceptable?

My car's glass roof blind was found to be faulty while being checked as part of a trade-in deal. Do I have to pay for it to be fixed if I didn't know?

I returned to the Ford dealership where I bought my S-Max 2.5 years ago to trade-in for a new car. I was served by the same salesman as before. He test drove the car and found no faults, then started to...

Our two-year-old van has a fault and is off the road - can we claim compensation for loss of business?

My 2016 Vauxhall Vivaro has been having issues not starting - I was told it is an intermittent fault. It has had two parts fitted under warranty but Vauxhall has not given permission for a third part to...

My Ford Kuga broke down at 65,000 miles - is the dealer responsible to fix it?

I bought a Ford Kuga 2.0 TDCi automatic two years ago, with approximately 50,000 miles on the clock. It started juddering and displayed a transmission fault on the dash. I drove the vehicle directly to...