Most recently answered legal and consumer advice questions
We recently purchased a brand new Peugeot Expert van, which now has numerous ongoing issues. The sliding doors are out of alignment, thus causing damage to the bodywork. Peugeot removed two plastic bumpers...
My car was built to order. It's a month old Skoda Ooctavia Estate. With the cold weather, two large suction cup marks (circle with a central circle dot) appear - then disappear once the interior fan is...
One of my friends has hit the boundary wall of our neighbour, which has caused damage to a section of the two-foot wall. My friend is willing to pay for the repair, but the neighbour is demanding he rebuild...
My brother had major surgery last year and again this year. He has now been told by his GP, the local hospital and Kings College Hospital consultants that he should advise the DVLA that he should no longer...
I have no knowledge regarding vehicle mechanics. However, I have been driving for over 30 years and have never had to replace a clutch before around 70,000 + miles. I have had my Hyundai i20 from new (2014)...
Can I reject a used car if the fuel economy is very different from what I was told?
My car was bumped in a car park this morning. The lady responsible admits it was her fault. The damage is not massive, but the BMW body shop estimate that repairs to the door include repainting more than...
I bought a Mazda 3 2.2d in June this year. Four months later, the oil pressure light is on. The dealership warranty was only for 60 days. Who do I set a claim against to have the car repaired? I feel the...
I wrote to you a few weeks ago about a fuse box fire in our 2013 Volkswagen Passat, which we have owned for almost six months now. We got our car back from the dealer on 19 October and everything thing...
I purchased my MINI Cooper Convertible in 2012 and was delighted with it – it's my dream car. Last week, I heard a rattle when starting the engine and upon taking it to a garage, have discovered that the...
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