Most recently answered legal and consumer advice questions

A recent check on my car's mileage record with HPI and Experian shows a discrepancy between mileage recorded at BMW approved services and the MOTs (DVLA record). The last DVLA mileage check records 95,000...

I'm in a bit of a dilemma. I recently signed over the V5C (logbook) to my neighbour as she was going to insure and tax my car. However, we have now had a massive falling out and she won't sign it back...

I bought a car two months ago. I am the registered keeper and have insured and taxed it. I paid in cash and my ex-girlfriend is an added driver on the insurance. However, recently, she has left with the...

I recently had my clutch replaced after it was slipping. My local garage fitted a new clutch and fly wheel. After a week or so, I noticed a bad burning smell on occasions. I took it back and they said...

Our new Honda HR-V is only six weeks old and has been into the garage three times since we got it. We noticed a vibration and the dealer says the problem is down to the driveshaft not being balanced properly....

I bought a used Vauxhall Insignia Sports Tourer (2011 model) with 53k on clock in December 2015. For six months, I took the car back every month with brake concerns over a judder. That was until the summer...

I purchased a car from a dealer on the 23 September, which came with a six month parts and labour warranty.
During a routine service at a BMW dealership a major oil leak was discovered coming from rocker...

I bought a Nissan Note six months ago and have done 5000 miles in that time. For a couple of months I noticed a rattle which stopped when the brakes were applied. The supplying main dealer initially thought...

I bought a used car two weeks ago. Before I went to see it, I asked for the vehicle registration to perform a HPI check. I also inspected the logbook and VIN numbers. After everything passed, I paid £10,000...

I have a 2010 Nissan Qashqai with a headlamp washer jet that won't retract after spraying. Nissan quoted £228 for a replacement and our local independent garage is unable to source the jet assembly.
It's...