Ask a Question

How do you challenge a DVLA mileage record on a car?

A recent check on my car's mileage record with HPI and Experian shows a discrepancy between mileage recorded at BMW approved services and the MOTs (DVLA record). The last DVLA mileage check records 95,000 miles, but service record and MOT both confirm mileage as 32,000 miles. How do I rectify the DVLA's mistake?

Asked on by

You have to prove that the mileage record has not been entered correctly on the DVLA database. It can be very difficult to get them to accept this. This is from the Backroom back in 2009, but the DVLA link no longer works: "Check it against the National Mileage Register (NMR). This is maintained and updated by HPI (may involve doing an HPI check if not done one already). If this shows the same discrepancy, send to DVLA with covering letter. If this fails, DVLA has a complaints procedure you need to follow. See;
Similar questions
I note in your column in Saturday's Telegraph that you said NOT to buy a car if you did not get the logbook immediately, even if pre-reg. I feel that at 71 yrs old I have been a fool as I have purchased...
After owning my new car for two months, I noticed that the speedo has been removed - either when new or when having some paint touched up as they reset my trip mileage. It's missing the screw interior...
I bought a Mitsubishi L200 Barbarian in March 2016. At the time the mileage showed just over 31,000, the car came with full Mitsubishi service history that backs up the mileage throughout. I have now decided...

Ask Honest John

Value my car