Clutch burn out after a few months - what are my rights?

I recently had my clutch replaced after it was slipping. My local garage fitted a new clutch and fly wheel. After a week or so, I noticed a bad burning smell on occasions. I took it back and they said they couldn't find anything wrong.

Now, four months after the new clutch, there's smoking from under the bonnet and a very bad burning smell when holding on the clutch for just minute or two. Taken back to garage and they are accusing me of burning the clutch out! I've been driving 32 years and never had to replace a clutch before. Shouldn't they replace this for free?

Asked on 7 November 2016 by Beverley Dubus

Answered by Honest John
I have a problem here because why would you hold a car on the clutch for "just a minute or two"? You either engage the clutch or release it, but don't hold it half way and allow it to slip because that would inevitably burn it out.
Similar questions
I have no knowledge regarding vehicle mechanics. However, I have been driving for over 30 years and have never had to replace a clutch before around 70,000 + miles. I have had my Hyundai i20 from new (2014)...
I brought a Skoda Yeti from a Skoda main dealer four months ago for £7000. I've been on maternity leave and only drove the car small journeys (only done 1500 miles). I recently went back to work via the...
The clutch on my new Ford Focus failed after only 16,500 miles (20 months). Ford Customer Relationship Centre say "no defective part" and blame me for "riding the clutch". We may not be the best clutch...
Related models
Neat styling. More practical than a Focus. Fine blend of ride comfort, handling and driver enjoyment. 1.6 TDCi emits 119g/km. High quality interior.


Value my car