Is your car your pride and joy, or are you ready for a change? Let us know and you could win a £300 John Lewis voucher | No thanks
Ask a Question

Why is the broken clutch on my i20 not covered by Hyundai's warranty?

I have no knowledge regarding vehicle mechanics. However, I have been driving for over 30 years and have never had to replace a clutch before around 70,000 + miles. I have had my Hyundai i20 from new (2014) and done less than 18,000 miles.
I noticed a problem a few weeks ago where I felt as if I was in the wrong gear (e.g. third felt like second). It was intermittent, but when it became frequent I booked it into the Hyundai garage for the following week. The problem got worse over the weekend and whilst I was on the way to the garage on Monday (nine mile journey from work) I smelt burning - this had not happened previously. I was first advised by the garage that the clutch needs replacing (not covered by warranty) and later received a phone call advising me that the input shaft also needs replacing (covered by warranty). I have asked whether the clutch damage could have been caused by the problem with the input shaft and should therefore be covered by the warranty. I have been advised that the clutch is showing that it is worn and therefore they do not consider it consequential damage, so I have to pay for a new clutch. Are you able to comment on this?

Asked on by

This is quite common on i20 and, as a concession, Hyundai and Kia warrant clutches for two years, which is 18 months longer than any other manufacturer. But for the past two years it's usually put down to wear and tear. If you are saying you are suspicious that an oil leak via the input shaft seal might have caused the problem, then you need to be there when the transmission is removed to see for yourself. That would be a warranty issue.
Similar questions
A relative of mine has had the clutch fail on his Hyundai i20 after 8000 miles. He took the car back to the dealer, but a warranty claim was refused and he has been forced to pay £800 in repairs. Is this...
My Hyundai i20 suffered a clutch failure after two years and 17,000 miles. The dealer and Hyundai have said this is not covered under warranty, as there was no fault with the mechanism. Instead, the dealer...
We have just purchased a three year old Hyundai i20 from a main agent. However, according to the service history, the first service was performed 18 months from new by a non-Hyundai agent. As the terms...
Related models
Easy to drive and refined. Very well built. Five-year warranty as standard. Neat and tidy styling. Decent room in the back seat. Good economy from entry-level 1.2-litre.

Ask Honest John

Value my car

Amount to borrow
Sorry. The minimum loan amount is £1000
To pay back over

My credit score

Best available rate 9.20%

Total repayment £8,930.17

Total cost of credit £1,430.17


48 monthly payments

Apply now

Representative example

Borrowing £7,500 over 4 years with a representative APR of 25.4%, an annual interest rate of 25.4% (Fixed) and a deposit of £0.00, the amount payable would be £239.77 per month, with a total cost of credit of £4,008.96 and a total amount payable of £11,508.96.

CarFinance 247 Limited is acting as an independent credit broker

Universal Square, Devonshire Street North, Manchester, M12 6JH