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Most recently answered legal and consumer advice questions
I bought an eight month old car that developed a problem. The dealer fixed the issue, but I feel that I cannot trust the car now. Do I have a right to return the car, which I have only had three weeks?
I own a 2014 Audi A3 1.8 TFSI saloon. The car takes ages to warm up in the mornings and I don’t usually get any hot or warm air into the cabin until 15 minutes after start-up. The car is under warranty...
I recently purchased a new Mercedes-Benz GLC Coupe AMG Line; however, I have noticed a judder when turning or reversing the car on full steering lock. The dealer says they have had four GLCs in this week...
Our vehicle is a Volkswagen Caravelle DSG with over 70,000 miles on the clock. The problem appears to be the EGR cooler corrodes internally, producing aluminium oxides, and this then passes into the intake...
Three weeks ago my wife's car, a 2003 plate Range Rover LPG, was hit outside our house by a drunk driver. The driver was arrested and charged. We have gone through our insurance who have provided a hire...
Can you clarify the situation regarding DPFs? What would happen if a used car was bought from a dealership and subsequently (after two years) found that the DPF had been removed? Could the dealership...
I have a Nissan Terrano. I believe its towing weight is about 2900kg and I'm thinking of getting a new trailer, with a gross weight of 3500kg. The unladen weight is about 1900kg and my horse weighs about...
Six months after buying a used car with a new MoT; I have found that it should not have passed due to missing plates that protect the sills. Where do I stand legally in getting compensation, so I can pay...
I need to buy an automatic car, as a runabout, to keep in Spain (probably for £4K - £5K). I'm aware that cars in Spain are more expensive, so would it be better to purchase a left hand drive car here in...
I have a 2012 Honda Civic with 25,000 miles on the clock. The other day I went to my car only to find that it had rolled down my drive and into my garage door. I obviously thought I had forgotten to put...
 

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