My insurer are expecting me to contribute £1000 towards fixing my classic car after someone drove into it - what action should I take?

Sadly, someone drove into my 1967 Austin Healey 3000. It was entirely their fault, he was very embarrassed and apologetic. My insurer, Trinity, have approved a repair estimate but are expecting me to contribute...

Can we trace a driver's details using just a reg plate?

My stepdaughter was involved in a minor collision ten days ago, when a van emerging from a crossroads did not see her approaching. She stopped, but he didn't. He hit the bonnet, bumper and nearside light....

My daughter informed her insurer that she scratched another car - will her premium increase even though she didn't claim?

My daughter passed her driving test recently. She scratched another vehicle and the owner agreed to settle. For the minor scratch he sent her a bill of £500, which she paid by bank transfer (without revealing...

Which car insurers will supply a courtesy car to match my current car?

I'm a childminder and drive a 2016 Citroen C4 Grand Picasso because I need the seven seats for my business. Which insurance companies will supply me with a courtesy car of equal size to mine in the event...

I lost four years of NCD even though no claim was made - is this fair?

I bumped another car whilst parking. No damage was done and neither party claimed but I lost four years of No Claims Dicsount. Is this fair?

My mum's insurers have written her car off without her agreeing to do so - what can we do?

My 73-year-old mother's car was hit by an SUV that went through a red light. The driver admitted fault and said she was not concentrating (messing with her sat nav as she was lost). There was a witness...

My car's window was smashed - will I lose my NCB if I claim on the insurance?

I know I can have a windscreen repair done on insurance without affecting my no claims bonus, but what about side windows? My car's window was smashed by a burglar, is it worth claiming on the insurance...

How do I get my car, which is registered in France, insured to drive it back to Scotland?

I'm giving a 1991 BMW 5 Series to my brother-in-law in Scotland. The car has been French registered and is on French plates. How can he get British insurance to drive it from France to Scotland, and can...

My car didn't sell because it's falsely listed as a write off - can I sue the Motor Insurance Bureau for the lack of sale?

I'm trying to sell a 1991 BMW 325i. A potential buyer changed his mind because, he said, there is a record that says a 318i with my registration was a Category B write off in 1999. I checked with HPI and...

How do we insure our twins on the same car?

We are lucky enough to buy our twin 17-year-old girls a new car for their birthday. However, getting them insured is difficult. Many insurance companies operate online only and the forms aren’t set up...