Ask Honest John

Most recently answered dealers questions
I have recently bought a 2008 Vauxhall Vivaro but the handling is awful. It drifts from left to right and feels like driving on snow. It has new alloys but these are commercial and for the Vivaro. I had...
I bought a 2014 Mercedes-Benz SLK in Fire Opal Red five months ago. There is micro blistering of the paint which is worse at low temperatures and then disappears when it is hot.The blistering looks like...
My local Volkswagen dealer emailed to advise that my 2012 Golf 2.0 TDI requires a replacement cambelt at a cost of £399.00. Having a mileage of just 31,000 is this necessary right now?
I recently purchased a Vauxhall Astra but within the first 24 hours the battery died and the rear left tyre needed replacing due to having a puncture beyond repair. The dealer paid for the tyre to be...
I bought a new car using finance and made a deposit. The day the car was supposed to be delivered, I received a call from the dealer as they noticed the windscreen was damaged and they cannot deliver it....
I purchased a 65-plate Skoda Octavia vRS 230 from Skoda Watford in November last year and while I love the car there's been a grinding sound when driving and braking since purchase. I had the car in for...
I purchased a new Land Rover Discovery sport 2.0 TD4 SE in January 2016. It went for its 1st service in March this year. The dealer said they had detected an engine noise (which I had not). They said that...
My daughter bought a used 2011 Vauxhall Astra 1.2 with 76k miles on clock in Feb this year with a 3 month warranty, but the air-con has stopped working. She went back to dealer and they told her it was...
I'm selling a 2011 Peugeot 107 Urban. The average price was £2500 - £3500. How much would you expect a dealer to request a price decrease for two cigarette burns on the front seats? I have accepted £1900.
I had an 18 year old campervan up for sale. A dealer inspected it and reduced his offer by £500 because of some bodywork rust, this was agreed. He bought it, then contacted me to say there was more rust...