Most recently answered dealers questions
I contacted a dealer approximately 100 miles away to make an appointment to test drive a car. When I got there I was told that they don’t do test drives but if after agreeing to purchase the car, and paying...
I have a car on a PCP which is going back in March and I am getting a new one. I've had a scrape on the front bumper which I've had repaired. Do I have to make the company aware?
I purchased a VW Touareg from an approved VW dealer last July. Since that time I have been in regular communication with them to obtain the Full Service History. They have not been able to provide this,...
I am about to lease a new Ford Puma Gen-E with Octopus. Can I have it serviced at my local garage or do I have to have it serviced by the local Ford Dealership? I was told by my local garage that the government...
We bought a Range Rover Evoque from Autos North West in January 2024 using PCP finance from Halifax. The total purchase price included £2000 for a warranty which they called a Customer Care Package. This...
I have just taken delivery of a new Range Rover Sport Autobiography PHEV and noticed that the left side chrome exhaust flare protrudes more than the right side. The dealer advised that this is within tolerance,...
I've recently seen that a new Toyota FJ Cruiser is coming out in 2026, do you know if this car will be sold in the UK?
I bought a Mercedes GLE 350 AMG unseen for £20,000 + £200 delivery. I discovered numerous faults and the dealer agreed to put matters right and returned the car a week later. Non-folding mirror was replaced...
I had a customer reject a car (numerous things wrong with it mechanically, I had already repaired it once but the faults reappeared and they were no longer confident in the car). The car is in good cosmetic...
I recently bought and paid for a car from a car dealer who demanded I provide proof of my identity, my address and proof I had insurance before handing over the keys. This has never happened before when...
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