We bought a used car and now the paint is peeling - what are our rights?
I purchased a year old Volvo XC90 from a main dealership in Sep 2025 and within 4 months the paint on rear bumper is peeling off. Another Volvo dealership has assessed the damage and has stated if has previously been re-sprayed before I purchased it. Where do I stand with the original dealership and getting a repair completed?
Asked on 11 February 2026 by Angus Wilson
Answered by
David Ross
It is possible that the previous owner of vehicle caused the damage and that the repair was paid for, so there may be no insurance claim for the repair which would show up on a vehicle history check. It is also possible that the supplying dealer was not aware it had previously been damaged or that they were reponsible for carrying out the repair. However, it is not unreasonable for the repair to be carried out to a sufficient standard. We would suggest sharing the assessment you have received from the second dealership with the supplying dealer, and ask them to make good the repair.
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