Most recently answered consumer rights questions
My son bought a new Volkswagen Golf GTE in September for his commute to work. He changed his insurance to an RAC policy with compulsory Black Box. The car had played up a bit in the last few weeks and...
I put down a deposit on a car from a main dealer, but he now says I have to wait a few weeks for the logbook to arrive. Can I have my deposit returned?
I bought a new Skoda Superb Estate seven months ago. When driving a few weeks ago, a warning light appeared on the dashboard saying 'Front Assist Not Available'. The light has been on ever since. My local...
We recently purchased a brand new Peugeot Expert van, which now has numerous ongoing issues. The sliding doors are out of alignment, thus causing damage to the bodywork. Peugeot removed two plastic bumpers...
I purchased a vehicle off a garage which came with three months free warranty, but they offered a further three months for an extra £100. Without knowing, I'd purchased a six month warranty with Autogroup....
Can I reject a used car if the fuel economy is very different from what I was told?
I bought a Mazda 3 2.2d in June this year. Four months later, the oil pressure light is on. The dealership warranty was only for 60 days. Who do I set a claim against to have the car repaired? I feel the...
I bought a Volkswagen Crafter, with 61,000 miles on the clock, for £10,400 a week ago. The price seemed about right, although my gut told me it’s had heavy use as the back of the van was in a bit of a...
I wrote to you a few weeks ago about a fuse box fire in our 2013 Volkswagen Passat, which we have owned for almost six months now. We got our car back from the dealer on 19 October and everything thing...
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