Ask Honest John

Most recently answered rejecting a car questions
Last week we bought a 2009 Audi A5 from a dealer. When we collected it the digital oil gauge registered as half full. Over the weekend we clocked up 100 (gentle) miles as we acclimatised ourselves to it...
This morning I collected my new BMW. I drove the car for 7 miles when I was unable to change gears or disengage the gear. I managed to drive the car back to the dealership, who are now removing the gearbox....
My four month old Nissan GT-R has a gearbox fault and has been in twice for repairs with the dealer. Can I reject it and ask for a new car?
I collected my new Volkswagen Golf GTI a few days ago. However, on the way home, I noticed a smell of petrol and the fuel gauge was dropping at a rapid rate. Today, while driving down the motorway, I pulled...
Can you tell me what happens if I cancel an order on a new car? I have been waiting three months for delivery and to be honest I've lost interest. I am quite prepared to lose my £500 deposit, but am I...
A few months ago I bought a Toyota Previa diesel (2002) with 64,000 miles on the clock. Within two weeks it required a new clamp on a hose. It also needed re-sealing of the oil sump. Now it requires a...
We are in the process of buying a 2014 Chrysler Grand Voyager. The car is an ex-demonstrator, advertised at 321 miles, at £29,990 from our local Chrysler dealer. We need this car for my disabled daughter....
I bought a 2009 Mitsubishi Outlander from a main dealer 14 months ago. Since then it has needed two clutches and a gearbox. The clutch failure is caused by crankshaft oil seal failing and contaminating...
My brand new Mercedes-Benz E300 has suffered a number of faults with the hybrid system, braking down within three days of delivery. The car has been at the dealer for three weeks and I have been told it...
Do I have a right to reject a used car that was bought under a PCP agreement?