Loose stones from a pothole damaged our car - can we claim repair costs from the council?

A car recently drove over a pothole where the road has been breaking up and showered my husband's car with loose stones. It looks like the council had repaired the road a few times in the past and it's...

Why is our insurer offering less than what our car is worth?

My daughter's car was written off by a workman's gas bottle that rolled off the pavement under her car. They have public liability insurance and have admitted liability. I have said she should claim for...

Someone drove into me but is now claiming it's my fault and that they have a witness - what shall I do?

I had an accident where I was waiting at a give way line and a car turned into the street, misjudged the space and drove into me, damaging both cars. Our cars ended up parallel to each other and I could...

My insurer raised my premium by 130 per cent - can they do this if I never made a claim?

Last year someone bumped into the back of my car. Initially, he wanted to process a claim, so I informed my insurer, but he then decided not to claim. He paid me for the damage and no claim to any insurance...

Can you change insurance providers while a claim is ongoing?

A friend was involved in an accident involving a motorcyclist. When driving slowly in the outside lane, a motorcyclist filtering on the nearside of the car hit the side of his car fell off into the road....

My daughter's car was involved in a hit and run - how do we pursue the matter without claiming?

My daughter was involved in hit and run but the police are not really interested. How can I pursue this further without claiming on the insurance? I don't want her renewal quote to be sky high.

Someone scraped my son's car and didn't leave details - do I need to notify my insurer if we aren't claiming?

Someone has scraped my son's car while it was parked. Do I need to tell the insurance company? I'm afraid it would put up his premiums even though it's not his fault. Plus, his car is an old banger.

An inflated insurance claim has been made against my wife - is this fraud?

Last April my wife reversed into a car in a car park. She broke her own car's rear light, but caused little - if any - damage to the other vehicle. She admitted liability and asked the owner to point to...

My car was recently damaged and the other driver's insurer have offered to repair it - should I take them up on the offer?

I wonder if you could advise on an insurance claim situation. Our Audi Q3 was damaged in a car park, whilst I was in the shop. When I returned to my car a gentleman approached and apologise that he had...

A car hit my daughter's car and didn't leave their details - but we have the reg number, so what's the next step?

My daughter had her car damaged while it was parked outside her place of work. This was reported to her by two witnesses because the car drove off without leaving any details. The witnesses took the car's...