A drunk valet driver crashed my car - how do I claim if he won't report it to his own insurer?

My car was involved in an accident last week. It was being driven by a valet parking driver (driving towards Gatwick to meet us at the airport). My car has been written off and two other cars have been...

My friend drove into my neighbour's wall - the neighbour has now inflated the claim, what do we do?

One of my friends has hit the boundary wall of our neighbour, which has caused damage to a section of the two-foot wall. My friend is willing to pay for the repair, but the neighbour is demanding he rebuild...

Am I obliged to inform my own insurer of a claim that's going through the other party's insurance?

Am I obliged to inform my own insurance company of an car park bump, even though I was not in the car at the time and the lady responsible has admitted fault? She gave me all her insurance details.

Do I need to tell my insurers about an accident if the other party's insurance is handling the claim?

I was parked in a private car park and got hit by a van, minor damage only. The driver who ran into the car gave me his personal details, and those of his employer (but not insurance details), saying that...

I had a crash in my wife's car - do I need to tell my own insurer or just hers?

I was driving my wife's car and we had a car crash. Both of us are covered fully comprehensive. Presumably, I'll need to inform my own insurance. The incident is being dealt with by my wife's insurance....

My BMW was lightly damaged in a car park - can I insist on her insurer using an approved repairer?

My car was bumped in a car park this morning. The lady responsible admits it was her fault. The damage is not massive, but the BMW body shop estimate that repairs to the door include repainting more than...

The driver of a car I hit is claiming personal injury - should my insurer defend against this fraudulent claim?

In 2016, I was involved in a very minor public car parking collision, accidentally reversing into a car and causing very minor damage to the third party vehicle. We exchanged details at the scene and my...

Our neighbour hit our car quite badly and won't pay for repairs - what can we do?

We just brought a new car and our old car is parked on our driveway, which we share with our neighbour. I've switched the insurance to the new car as we are selling the old one. Our neighbour has hit the...

A driver hit my car on a narrow road - so why did my insurer settle 50/50 against my insistence that he was at fault?

I was involved in a car accident back in April 2017. It happened on a small stretch of single track road with some passing places, 30mph, three tonne weight limits. I had stopped safely and quickly, the...

A drunk driver wrote off my parked car but hasn't reported to his insurer - how do I claim for my losses?

My parked car was crashed into by a drink driver at night, I was at home sleeping. The police arrested him for drink driving and criminal damage and arranged the recovery. My insurance (Tesco) is third...