Ask Honest John

Most recently answered consumer rights questions
I brought a car from a trader in November. It says on the paperwork that the car comes with the car manufacturers warranty only. Should I be getting a warranty from the trader too? Am I in my rights for...
When buying from a recognised large garage are they obliged to offer a warranty of some sort of time. Or is there an age of car limit?
I bought an ex-demonstrator Peugeot 308 GTI in 2016. Earlier this year it developed a fault where at seemingly random points during a journey, there would be a 'squealing' noise from the front. I took...
I bought a Astra Petrol 1.4T on the 16th March from a dealer. The car cost approximately £9000 and is a 16 plate with 28000 miles. Within one month I had to take the car back to have the clutch repaired,...
I bought a van off eBay which stated it had done 72,000 miles. When I went to collect it the owner said it was hard to find one with such low mileage. It turns out that the millage is closer to 200,000....
I bought a camper van paid in a private sale for around £8000. On getting it home and driving it to Wales I find it crunches in 2nd gear and the clutch slips and the revs stay high. I have taken it to...
My used Land Rover Discovery Sport was bought from main a dealer in 2018 as an ex-demonstrator. After four months the engine was replaced under warranty. After another four months during a service, the...
I have been sold a car that has been involved in an accident but there was no mention of the accident when purchasing. What can I do?
I bought a 1991 Roller from a dealer a couple of hours or so journey from me. On test drive the aircon was not blowing cold, so the dealer said he'd get it regassed, because apparently "these old systems...
I bought a car online on the understanding they would change the cambelt. I was told that the car had a new cambelt and water pump last year. When delivered by courier, we checked all the paperwork and...
 

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