Ask Honest John

Most recently answered consumer rights questions
Let's say I bought a car and three months into ownership, the timing belt snaps and destroys the engine. Perhaps the water pump fails or a gearbox failure or the head gasket blows. Would these examples...
I have a car that was sold to me as Euro6 compliant due to the AdBlue system. However, when entering the reg number on London's ULEZ checker it states that the car is non-compliant. Is it possible this...
I bought a car in November 2019 but didn't receive a three-month warranty paperwork from the used car dealer. The engine was making a ticking noise but the dealer just said it was the turbo. Since then...
I bought a car advertised as 'drives great'. On my way home from buying it I found it a death trap at higher speeds and a mechanic checked it and said it is unfit to drive due to recalls not being addressed...
I bought a used car privately and it developed a fault when I drove it home, can I do anything about it?
Having recently purchased a Range Rover Velar from a main dealer and paid £465 road tax I have just received the following from DVLA. "It has been identified that the above mentioned vehicle has been incorrectly...
I bought a van off eBay which stated it had done 72,000 miles. When I went to collect it the owner said it was hard to find one with such low mileage. It turns out that the millage is closer to 200,000....
I bought a camper van paid in a private sale for around £8000. On getting it home and driving it to Wales I find it crunches in 2nd gear and the clutch slips and the revs stay high. I have taken it to...
I bought a 1991 Roller from a dealer a couple of hours or so journey from me. On test drive the aircon was not blowing cold, so the dealer said he'd get it regassed, because apparently "these old systems...
I purchased a BMW M4 from my local main dealer last week and after paying a deposit I was advised (salesman said they were obligated to) that the car had been used for track days by BMW UK. I had asked...