Vauxhall Lifetime Warranty - why doesn't it cover broken springs? | Ask Honest John

Vauxhall Lifetime Warranty - why doesn't it cover broken springs?

I have a Zafira Tourer with Vauxhall's Lifetime Warranty. The car is less than four years old, with 39k miles on the clock. However, when a broken spring was found at the MOT, I had to pay for the repair. Shouldn't a spring last longer that that? Should I have to pay?

Asked on 27 September 2016 by Paul Roome

Answered by Honest John

If it was a rear spring then they could claim that at some time the car must have been overloaded. But, assuming you took the car back to the supplying dealer, you could challenge the decision. Law here: www.honestjohn.co.uk/faq/consumer-rights/

Tags: suspension technical issues approved warranty

Similar questions

Fiat Panda problems

A year ago I was delighted to buy a 2010 Fiat Panda automatic. I bought it from an independent garage, but three months ago (when the car was four years and two months old and had completed about 11,000...

Head gasket gone - should the dealer pay for repairs?

I bought a used Ford Fusion from a dealer 12 months ago. Last week the head gasket went and the car now needs a new engine. The car was bought with 11,000 miles, but I am a high mileage user and had the...

Will Vauxhall pay to fix my old Corsa?

I own a 2000 Vauxhall Corsa. Do you know if Vauxhall has ever admitted to a water ingress build fault with this model? I bought my car last year and have noticed that water has started to leak into the...

Related models