CR-V - new clutch at 24K miles acceptable?
The clutch on our September 2012 CR-V has just failed - no warning (e.g. slipping), just a complete failure. Honda UK won't fix under warranty, claiming wear and tear and the prospect of a £640 bill. We think that's unreasonable, given the low mileage, and that most of the use of the car has been motorway and dual carriageway - we do very little in-town, stop-start driving.
What's your view, and what can we do? We've already contacted Honda UK customer relations, who have effectively fobbed us off ("We called the garage and asked them").
What's your view, and what can we do? We've already contacted Honda UK customer relations, who have effectively fobbed us off ("We called the garage and asked them").
Asked on 25 January 2015 by nick101
Answered by
Honest John
Clutches are only ever warranted by manufacturers for 6 months because a driver could completely destroy a clutch in 15 minutes. But since this is a diesel, what could have actually failed is the dual mass flywheel and that would normally be covered under the 3 year warranty.
Looking for a garage you can trust? Honest John's Good Garage Guide has thousands of reader recommended garages, plus how-to guides and tips on servicing.
The Good Garage GuideSimilar questions
The clutch on my 2009 Honda CR-V diesel manual is slipping, not badly but enough for me to call into Honda in Northampton. They said it may well last for a few thousand miles or could fail soon (although...
My 71-year-old mother drives a six-month-old Suzuki Grand Vitara manual diesel and recently the clutch started slipping, so she took it back to the dealer. They diagnosed it completely burned out and refused...
We were debating the true value of Vauxhall's lifetime warranty, given the exclusion of wear and tear. From experience I remember being told a leaking water pump at 25,000 miles might be considered wear...
Related models
.jpg?width=115&height=75&rmode=crop)
1.6 i-DTEC is punchy and efficient, massive boot and a spacious cabin for five adults, superb build quality edges the CR-V into premium territory.
Elsewhere on 
.jpg)
