Is the small print in Vauxhall's lifetime warranty definitive enough?

We were debating the true value of Vauxhall's lifetime warranty, given the exclusion of wear and tear. From experience I remember being told a leaking water pump at 25,000 miles might be considered wear and tear, and "we'd have to see what the mechanic thought, and agree in advance to pay for the repair if he decided it was normal wear and tear". Again, my wife's clutch was juddering badly at 13,000 miles, and we were told the same. Faced with a £500 bill, we decided just to put up with it, even though it practically shook the car to bits on take-off. By contrast, our current used Ford Fusion came with a three-year Ford Protect warranty that specifically covers wear and tear.

We do applaud Vauxhall's move here, but wonder if buyers will reach 30,000 to 40,000 miles and then have to shell out for major items, and whether the small print just isn't definitive enough to provide confidence. Can you advise please?

Asked on 5 September 2010 by Mr Roarke

Answered by Honest John
We'll find out when the complaints start rolling in. I'm the front line. I get more complaints than anyone else in the country, and there have been hardly any about the Kia seven-year warranty so far. A clutch is not covered because it can easily be destroyed by abuse. I could destroy one in 15 minutes if I wanted to.
Similar questions
My 2012 Ford Fiesta 1.4 TDCi has done 42,000 miles, but now the clutch has gone. Ford has refused to cover this under the warranty, but my local dealer suggested I get the work done and then ask Ford Customer...
The clutch on our September 2012 CR-V has just failed - no warning (e.g. slipping), just a complete failure. Honda UK won't fix under warranty, claiming wear and tear and the prospect of a £640 bill. We...
The clutch on my 2009 Honda CR-V diesel manual is slipping, not badly but enough for me to call into Honda in Northampton. They said it may well last for a few thousand miles or could fail soon (although...
Related models
Versatile interior. Easy to get in and out of. Reasonably sized load area with no lip. Four-star crash test rating, economical TDCI diesels.
 

Value my car

Save £75 on Warranty using code HJ75

with MotorEasy

Get a warranty quote

Save 12% on GAP Insurance

Use HJ21 to save on an ALA policy

See offer