Faulty car - can I demand a refund?

I bought a used Mazda MX5 three months ago from a dealer. The car had just 65 miles on clock and was just a couple of months old. The franchised dealer told me it was a former demo car. Since then it has had three new batteries and has just failed again.

The dealer has investigated a possible battery drain for a total of five weeks so far, concluding a faulty battery. Now it has failed again even they agree there is a drain on the battery but their diagnostics are not pinpointing anything. I need this car for daily use and am desperate to resolve it, but have put the manager on notice that it is not fit for purpose, what are chances of getting our money back and how big are the hoops to jump through likely to be?

Asked on 24 March 2014 by Trev Watson

Answered by Honest John
The dealer is legally bound by statute and case law refund your money. Law here: www.honestjohn.co.uk/faq/consumer-rights/ I would suspect that the alternator is not charging at all.
Similar questions
I bought a new Ford S Max six months ago and the car has suffered a flat battery on 10 occasions. As a result, it has been in the dealership for repairs on seven occasions, with a total of 80 days off...
I have a 2010 Volkswagen Scirocco 2.0 TDI. After leaving it locked in garage for four weeks while on holiday, I found that the battery had discharged and the car wouldn't start. I have already had the...
Back in March we bought a Mazda MX-5. It's a 2007 57-plate 2.0 Sport. We test drove it and thought the gearbox was a little tricky to get into first gear to start with, but once down the road it was fine....
Related models
Outstanding handling. Outrageous fun.
 

Value my car

Save £75 on Warranty using code HJ75

with MotorEasy

Get a warranty quote

Save 12% on GAP Insurance

Use HJ21 to save on an ALA policy

See offer