HPI problem on a car thought to be HPI clear

Hi. We bought a car from a dealer 19 Oct 09. The dealer did a HPI on the car 11 Sept 09 and it was totally clear. Now we have gone to part ex the car and it is appearing as a Cat D. It had the accident 10 May 09 so 4 months prior to the HPI check and didnt show up.

We have contacted HPI and as the check was done by the dealer we do not have a contract with them so cannot claim off them. HPI told us that the Cat D was put on the register in Nov 09 a month after we bought the car!!!! So it took the insurance company 6 MONTHS to inform HPI!!!

The dealer has said its nothing to do with him. The car cost us £15000 and is partly on finance. Where do we stand!!! Help please!

Asked on 8 March 2011 by coraastbury

Answered by Honest John
That's right. The only way you have any rights against HPI are if you paid HPI for a full HPI check. But you still have rights against the dealer who sold you the car, assuming he is still in business. He is completely wrong in law to say it is nothing to do with him. It is everything to do with him and his responsibility. See: www.honestjohn.co.uk/faq/consumer-rights/
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