My Ford has the same clutch issue reappearing as I approach the end of warranty. Any guidance?

I bought a 2018 Ford Galaxy powershift with 25,000 miles on the clock in January 2020. Within 6 months, a strange noise was coming from the front and the clutch felt as though it was slipping. It mainly happened uphill under load. I took it back to the dealership and Ford said there was a problem with the clutch - which was fixed over three days under warranty. The car is now emitting the same noise and the clutch feels as though it’s slipping, but it's done 57,000 - mainly motorway - miles. The three-year warranty finishes at the end of July or 60,000 miles. I again took it back to Ford because, to me, it’s the same clutch problem. This time they've said it’s not a warranty issue, instead, that it could be something to do with the oil not being moved properly when going uphill. They want to charge £350 to look at the clutch and reset some things without any guarantee it will be fixed. Any thoughts would be appreciated.

Asked on 19 July 2021 by Ian cox

Answered by Dan Powell
Reads like the dealer is arguing that the clutch assembly is somehow contaminated with oil due to a leak from the engine or transmission. Or it may be a leaky slave and/or master clutch cylinder. Either way, the car needs to be checked by a qualified mechanic. If you do not want to pay £350 then I would suggest taking it to an independent Ford specialist. They will charge you for the diagnostic work but the cost will be much lower.
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