Unstable door

My three-year-old BMW 320i SE Touring has just encountered a DSC unit failure and I have been quoted £425 for the repair by the local dealer. The car is three months out of warranty and has only done 18,000 miles. As a goodwill gesture BMW are offering to pay for the replacement part (£180 approx). I had expected a larger contribution, am I being unreasonable or is BMW being stingy?

Asked on 4 September 2010 by DA, Bristol

Answered by Honest John
This will be the standard ABS/ESP problem affecting a lot of cars, most prominently VAG group models. VAG won't separate and repair the modules, so the cost of the replacement can be £1,500 before any contribution from VW. BMW only replace the section containing the defective sensor. Yes, I think to get the job done for £425 minus £180 is quite fair in the circumstances. They must be using the same fix as ecutesting.com/vw_golf_touran_abs_pump_module.html
Similar questions
The engine in my un-thrashed 2004 2.7 Boxster, 23k miles, FSH (Porsche main dealer), has just suffered a catastrophic "bag of spanners” breakdown, whilst doing nothing more exotic than driving to the shops....
I note that one of your correspondents recently described his/her Honda Jazz as “a heap of unreliable junk”. Can I add my name to the list of dissatisfied owners? My 1.4 Jazz, first registered in May 2005,...
My 2012 Nissan Juke CVT has developed a transmission problem and requires a new gearbox costing £7000. The car has only done 28,000 miles and we bought from new. It has been serviced and maintained by...
Related models
Decent rear wheel drive handling. Some status. Plenty of choice.
 

Ask Honest John

Value my car