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Must I pay £1800 to have my Nissan Micra's power steering unit replaced? 23 Jul 2010 (Ask HJ)
My 2006 Nissan Micra's power steering light has come on, and it has been towed to the garage as it cannot be driven. I have been told that I need to pay... -
Thanks to Vauxhall for their help in repairing a fault on my wife's Corsa. 21 Apr 2012 (Ask HJ)
Please may I bestow a couple of accolades through your column. My wife’s 4-year-old Corsa, out of guarantee, developed a seemingly small problem where... -
Why is the dealer trying to charge me £1800 just to identify a fault? 3 Jun 2020 (Ask HJ)
My MINI One had mechanical failure in March, just before lockdown. It was towed to the dealer that I bought it from, who quoted £1800 just to open the... -
A member of the Good Garage Scheme repaired my Nissan Patrol's head gasket but it's failed again - do I have any redress? 9 Jun 2010 (Ask HJ)
I have a Nissan Patrol 2004 GR 3.0 diesel. During January 2010 (six months ago, just) it had a head gasket failure at 130,000 miles, and was repaired by... -
Can I add K&M Auto-Techniks to your Good Garages guide? 10 Jun 2010 (Ask HJ)
I'd like to recommend K&M Auto-Techniks of Windsor. They are simply brilliant. As a female driver I have been pretty consistently unhappy with service... -
Citroen Berlingo suspension dropped 26 Jul 2012 (Ask HJ)
When I got home after driving my Citroen Berlingo, parked up and had a cup of tea. There was a loud bang and hiss - on investigating the rear of the car... -
What should I offer for this low mileage 1985 Mercedes-Benz 190E? 22 Jun 2010 (Ask HJ)
I'm looking at a 1985 Mercedes-Benz 190E at a local garage. It's only done 20,000 miles and looks spotless, with no visible defects or rust. I've known... -
Renault Twingo parked up for two years - will it have damaged the car? 8 Feb 2022 (Ask HJ)
My mother-in-law's Renault Twingo Play (2015 plate), with 5,000 miles on the clock, has sat in her garage for two years. It has only been used for 100... -
Leaky oil sump on Ford Focus 29 Sep 2014 (Ask HJ)
I have a leaky oil sump on my 2002 Ford Focus. My local garage has quoted £350 + labour to fix this problem, which seems quite expensive. Should I look... -
Dealer loyalty brings its own rewards. 14 Apr 2012 (Ask HJ)
My wife and I are now driving our eighth Proton car. What this has brought us over those years is a very good reward for our loyalty to the same dealer,... -
Titfer tattle 4 Apr 2009 (Ask HJ)
HJ’s HAT (Highly Approved Trader) Standard is a great idea, not before time. I would like to nominate Bird & Yates, which was a traditional very old BMC... -
Do independent garages get manufacturer software updates? 25 May 2022 (Ask HJ)
Having read the article 'Should I service my car a dealer?' (https://good-garage-guide.honestjohn.co.uk/how-to-guides/should-i-service-my-car-at-a-dealer/)... -
Gear stick doesn't spring back to neutral 20 Aug 2012 (Ask HJ)
The gear stick on my 2004 Seat Leon no longer springs back to the neutral setting when pushed/pulled out of gear; it has lost all elasticity so that you... -
Warrant beaty 17 Oct 2009 (Ask HJ)
Is there an explanation why any work carried out under both manufacturer's or aftermarket warranty never comes with a receipt or written evidence? If work... -
My MINI Cooper S 2014 central display is not working, is there a fix for this? 21 Nov 2023 (Ask HJ)
I have a 2014 Mini Cooper S. The central display opens, moves to the main menu then goes blank. This cycle then repeats ad infinitum. In the short period... -
Where can I find a Volvo specialist in North Wales / Northern Ireland? 8 Aug 2010 (Ask HJ)
I own a 2003 Volvo XC90 D5. Sadly it's not the most reliable of cars, and it does seem to suffer from frequent annoying little faults. I'm seeking an independent... -
Sump people 4 Apr 2009 (Ask HJ)
Who can I trust to change the oil in my car? One place I called didn't want to know the make or model of car, as if they keep every filter for every car... -
I bought a non-runner - how much will I need to spend? 14 Dec 2021 (Ask HJ)
Had a rush of blood to the head. Bought a boy racer (2015 Peugeot 208 GTI Limited Edition turbo petrol three-door hatchback), without reading fine print.... -
Thanks to Ingrams Volkswagen of Ayr. 11 May 2013 (Ask HJ)
I have a 2004 Volkswagen 2.0i Passat, bought new from Ingrams dealers in Ayr, now with 84,000 miles, maintained since new by Ingrams of Ayr. The car has... -
Are there any potential problems that I should look for my 2001 Jaguar XK8 Coupe? 17 May 2010 (Ask HJ)
I’ve recently purchased a 2001 Jaguar XK8 Coupe with about 46,000m on the clock. It has immaculate bodywork and the interior is also pretty good. It also...
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