Refine by channel:  Forum (3882)    Ask HJ (3015)    News (1200)    Article (122)    productReview (74)    FAQs (20)  

Sort by: Relevance | Newest first | Oldest first

• 
  Where can I accurately test the true mpg figure for my 2010 Vauxhall Astra? 16 Jun 2011 (Ask HJ)
  I am contacting you as I have exhausted all lines of reasonable negotiation over the past six months with both the dealer and also Vauxhall themselves....
• 
  Chattering Class 24 Jul 2010 (Ask HJ)
  I have owned a series of S-Class Mercedes. At least ten in a row, all wonderful, and all petrol. Recently, against my better judgement, I bought an ex-demonstrator...
• 
  Cutting down from two cars to one 30 Jun 2013 (Ask HJ)
  Age, economics and common sense has prompted us to cut down from two cars to one. Our present cars are a 2009 Honda Jazz 1.4 EX (20,000 miles) and a 2005...
• Seat/Alhambra 2004 1.9 Automatic Diesel - Contacts failure? Unobtainable part 7M3713203e-mcu 17 Apr 2013 (Forum)
  Brief period when the car was fine, then two weeks later the problem recurred, but this time restarting the engine did not remedy the problem. Limped home in first gear - very scary. Had car towed to local dealer who ordered the part on 30 January 2013.
• Dealers fighting back against BER 22 Aug 2007 (Forum)
  I think most BR's will be familiar with Block Exemption Regulations (which say that owners can have their car serviced outside the dealer network and still retain warranty cover - amongst other things). Well, it seems that dealers are fighting back against this. I have just been told by a 'friend of a friend' that my local VW dealer has been told by VW (UK) that they should not turn off service indicators unless the car has been serviced by a VW dealer.
• 
  My insurance company won't cover my car after I changed the number plate - where do I stand? 19 May 2025 (Ask HJ)
  I bought my vehicle in January 2025. For my birthday in April my partner bought me a private plate for the car. I changed the plate through DVLA and notified...
• 
  How good is the Honda HR-V? 7 Jul 2016 (Ask HJ)
  I am looking to downsize from my Honda CR-V. A petrol automatic is essential and I am considering buying a Honda HR-V, which seems to be a good step down...
• 
  Pink panter 28 Aug 2010 (Ask HJ)
  I own a 1997 W202 Mercedes-Benz C180 Elegance Automatic, which has covered 115,085 miles since new, and has a Full MBSH, and is shortly due in 3,000 miles...
• 
  Why are disabled drivers using hand controls discriminated against by insurance companies? 23 Jun 2010 (Ask HJ)
  My car insurance is due to expire and my provider for the last two years wrote to say they were stopping this service, but that they would look for a new...
• 
  Why has our car insurance increased by such a huge amount? 27 Jan 2025 (Ask HJ)
  For some time I have had a multi car policy with LV which covers a new Toyota Yaris Excel in my name and a Toyota IQ in my wife's. I am 81 and my wife...
• 
  Roadside scams in London - be warned... 9 Oct 2012 (Ask HJ)
  Due to our slow moving traffic in central London a variety of scams have been invented to part motorists from their money. Sad to say I fell prey...
• 
  How should I proceed with the garage that sold me a BMW 118i with a faulty battery? 15 Dec 2010 (Ask HJ)
  I bought a 2-year-old BMW 118d last May from the local BMW dealer. It is a fantastic car, but the stop-start function didn't work from day one. I reported...
• Warranty claim / conflict of interest for garage 31 Jul 2009 (Forum)
  Earlier this year I bought an approved used car which came with a years manufacturers warranty. I remember that the sales person mentioned that the previous owner was a member of their staff, a technician from the work shop. When I bought the car she had covered just over 52000 miles.
• 
  Moby trick? 18 Apr 2009 (Ask HJ)
  I qualify for Mobility and would like your advice. Up until now I have always claimed the allowance and purchased a used vehicle approx 3 years old, such...
• Landrover Discover 5 HSE Luxury 3 years - Windscreen sealant failure - serious leak 4 Dec 2023 (Forum)
  I own a Landrover Discovery HSE Luxury (69 plate) which I have owned for 2 1/2 years and purchased an extended Landrover warranty in September 2022 as it reached 3 years old. The windscreen sealant failed in April of this year causing water to leak badly into the car every time it rains. I reported it straight away to my LR dealer (Hendy) in Southampton. They spoke to LR and a claim was authorised and a new windscreen ordered in April 2023. The leak is so bad it is not possible to drive the car without getting wet and it pours onto the transmission electrics.
• Citroen C4 - Citroen C4 - Anti Theft / Engine won't crank 16 Feb 2022 (Forum)
  She does have AA cover, but I need to see if her membership includes key/immobiliser issues. Any ideas are much appreciated.
• Corsa C 1.2 SXI+ - Instant gasket + Bars Leak blocking cooling system 9 Mar 2019 (Forum)
  Hi. Just brought the above car with 72K on a 56 plate. It seemed OK but then I changed the coolant, which was filthy. This has changed the environment within the engine which has loosened whatever was in there and now I have a serious cooling problem along with a tickover issue which I think are both related.
• 
  Why are my rear brake pads wearing out before the fronts? 28 Jan 2019 (Ask HJ)
  My wife's MINI has just failed the MoT as the rear brake pads were worn to 2mm. Is this normal? We have had the car from new and it is just three years...
• Citroen C4 Grand Picasso - Engine warning light 26 Jan 2019 (Forum)
  After about 10 minutes the problem disapears and does not reappear while the engine is warm in fact even if the outside temperature remains low even if restarting the vehicle after a few hours the fault does not reappear, only when it is left to fully cool down, say overnight. I have had the car for c1 year (2015 plate), it has covered 42k miles, is fully serviced and does short 20 min motorway runs and to local town every day averaging 50 mpg. The Citroen garage has replaced the fuel filter twice, the first time after the car completely dumped all the diesel over the road and wouldn’t restart on after stopping.
• 
  Why does our MINI One use so much oil? 30 Oct 2016 (Ask HJ)
  Our MINI One 2011 is using an excessive amount of oil. The problem has appeared quite suddenly. In the past 4000 miles the car has used two litres of oil....