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  • My Ford Focus ST has been revealed as stolen/recovered - what can I do? 17 Aug 2010 (Ask HJ)
    I bought an '05 Ford Focus ST-2 in May this year from a Ford dealer for £9000 with only 36,000 miles on the clock. It came HPI clear, with a full service...
  • Nissan Note - Help needed - intermittent vehicle fault 26 Nov 2015 (Forum)
    Again there were no engine management lights. I tried to restart the car and found that the brake had no play in it and I could not press it down, the car repeatedly failed to start. I tried the car again after five minutes and it started fine and I drove the return 23 mile journey.
  • VW Golf - Fault Claim - Dealing with the insurance company. 25 Oct 2015 (Forum)
    My insurer initially advised that due to the age of my car they wanted to write it off. If this happens they will cancel my policy, and I'll have to buy a new car and a new policy (which doesn't seem fair when I have nearly a full year of cover left, which was paid in full).
  • Any VW/Audi etc - Why do people still buy VW group cars. 24 Jun 2013 (Forum)
    Son owned a Diesel Toledo 1.9 130, nice enough car, but the heater matrix failed and the quite fantastically complicated job of stripping the entire dash assembly out which meant removing the front seats and centre console to gain access didn't endear it to either of us, replacing the standard radiator meant removing the entire front of the car too, CHG failure followed in short order...cheerio car at just over 100k.
  • Audi A6 2.7 tdi - Warranty - Petrol Contamination 24 Sep 2011 (Forum)
    This isn't under warranty as it's not a failure of the car! " It was interesting that when I tried the car out, it was extremely low on fuel and the salesman put a very small amount in whilst on the test.  It was still reading in the red with the warning light on.
  • Advice after being sold an accident repaired car? 5 Apr 2008 (Forum)
    Recently cleaning the car I had noticed the front drivers wheel arch starting to rust on the edge of the lip and found a 3 inch round scab on the drivers sill a thrid of the way down. After complaining to the garage they are not interested as the warranty we had only covers mechanical and not bodywork.
  • Hondadealers,High Expectations? 11 Jan 2006 (Forum)
    I also mentioned about the car not having any AA cover in place ;quite important as I travel 70 miles to work at night on the motorway. The dealer said they would give me a call back. I was asked to return the car and they would change it for me plus reimburse me for the £37 of petrol that I had put in the Accord.
  • Saab - Car Registration sale 23 Jul 2013 (Forum)
    I know I should have check everything but i thought it was ok the car seemed to drive well but I had no knoledge of the these cars this all happened within the two weeks of owning it. So would I be the legal owner of the plate? and would I be alright to sell the plate on the car to cover the repair costs to the car any help would be gratefully recieved on this Cheers P.S.
  • Can I insure my 2003 BMW X5 as a classic? 15 Nov 2023 (Ask HJ)
    I live in Enfield where i have to pay ULEZ. Vehicle is currently off road declared SORN, however I want to get the vehicle back on road in a month or two....
  • Vauxhall Astra - Passing on the inside - clipped wing mirror 21 Nov 2022 (Forum)
    I think it isn't a police reportable incident (from what the Met site says) but should I report it to cover myself in case he does?        
  • Why does my Nissan Note blow dead insects in my face? 18 Jun 2010 (Ask HJ)
    I finally parted with my beloved but batty Rover 75 in favour of Nissan Note. It's within my budget, big enough to house a wheelchair for my mum, and (I...
  • Audi A3 - Second hand car troubles - rights? 1 Aug 2017 (Forum)
    I have called the dealer and they have asked me to bring the car in which I will be doing tomorrow. In the mean time I have taken the car to a garage I trust and they have told me the car has numerous fault codes on it one of which is for ignition coils 1 & 4 misfiring.
  • My 8-year-old Kia has a long list of issues despite being lightly used. Do you agree this is unacceptable? 26 Jul 2021 (Ask HJ)
    I own an 8-year-old Kia Sportage that I bought from my local Kia dealer 7.5 years ago with 2500 miles on the clock. Since then, the car has been serviced...
  • S tronic hesitation 18 Jul 2015 (Ask HJ)
    I have an Audi Q5 2.0T (automatic). The car has an issue where when it slows down to a stop, the car starts to judder, sometimes quite violently and on...
  • Which car for London driving? 15 Aug 2012 (Ask HJ)
    I am looking to change cars and hope you can help. Specifically, the car needs to be an automatic with a large boot but not an estate. A large saloon or...
  • Why is it okay to use a built-in touchscreen but not a mobile phone while driving a car? 10 Mar 2021 (Ask HJ)
    Why is it okay to use a built-in touchscreen with multiple menus while driving a car? Mobile phones are banned with serious punishment for using them but...
  • Are some cars more prone to catalytic converter theft? 27 Feb 2020 (Ask HJ)
    We had the catalytic converter stolen from our 2007 Honda Jazz on our doorstep last night at 6:45pm, whilst we were home. They drove off as soon as we...
  • Faulty BMW Z4 - is the seller trying to fob me off? 30 May 2014 (Ask HJ)
    I have recently purchased a second hand 2008 BMW Z4 2.0 Sport with 35,000 miles on the clock and a full BMW service history from an independent dealer....
  • Vauxahll Corsa engine failure - who's to blame? 9 Dec 2013 (Ask HJ)
    A family member bought a Vauxhall Corsa 1.2 petrol Ecotec last year (2012 - 62 plate). Despite my reminders, she has failed to service the vehicle (now...
  • I need an all-wheel drive car for work as a GP 27 Nov 2013 (Ask HJ)
    I am a GP and I work in the Chiltern area, around Goring and Woodco. We get snow that affects everyone getting around about 3 days a year however when...
 

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