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• Dealer Service - Toyota Yaris 15 Mar 2003 (Forum)
  The service writer asked if she had the socket for the locking wheel nut - \'Yes it is in the glovebox with the service record book\' she replied. My wife had emptied the car of everything else at the weekend, there were no personal belongings in the car at all - just the service book, locking wheel nut socket and the standard toolset and jack in the back. On picking up the car this evening - the garage said the locking wheel nut socket was not in the glove compartment!!!
• The week's most boring post 9 Aug 2001 (Forum)
  (not me, the car). If you're still awake thanks. Colin
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  My car, which was written off (but repaired), has lost value - can I claim for this loss from my insurer? 13 Feb 2018 (Ask HJ)
  In December 2016, I was the victim of a rear end collision. The third party driver accepted full responsibility. My car is a 2008 Citroen C3 and the damage...
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  Why won't Ford pay for a bonnet release cable repair on my Mondeo? 11 Mar 2012 (Ask HJ)
  My car is a March 2009 Ford Mondeo 2.2-litre Titanium X five-door. I became the second owner on 18 August 2009 and the car has now covered 25,902 miles....
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  Credit crunch 1 Oct 2011 (Ask HJ)
  I am writing on behalf of my daughter who lives in Liverpool. On Thursday, 25th February 2010 she was involved in an horrific accident in Manchester. A...
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  I bought a classic car described as 'immaculate' but it has many faults - can I return it and get a refund? 24 May 2019 (Ask HJ)
  I bought a fully refurbished 1972 MGB Roadster seven days ago which was advertised as immaculate, in as new condition, mileometer reset to zero, essentially...
• Skoda Rapid Spaceback - Selling to a car buying service - my experience 2 Aug 2017 (Forum)
  I've just noticed my old car is now back for sale on Autotrader.   I sold the Rapid to a car buying service and found the process simple and "relatively" transparent.   The car was a late 2014 1.2 TSi and had covered 20k miles.
• Wondering. New job, new car. 20 Sep 2019 (Forum)
  I have been self employed for a while so any kind of credit agreement may get complicated. I tend to increase the entropy of cars by a large factor so I worry about spending a lot. The other car is a Subaru Forester so the bee keeping side is covered while I go off to be corporate boy.
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  Advice on long-term storage of automatic car. 10 Oct 2016 (Ask HJ)
  Owing to an unexpected medical issue, I have been told not to drive for a few months. My automatic Vauxhall Corsa (2005 model) is on my drive and won't...
• Audi A5 - Faulty car not being repaired 2 Apr 2014 (Forum)
  I reported the issue to the dealer and brought the car back and forth but everytime for some reason the repair has been delayed. At this stage i still have the car unfixed and the dealer keeps changing his mind about the repair. He is now refusing to get the car repaired.
• ford focus st - garage wont release car until storage charges also 29 Jul 2011 (Forum)
  Turned out £700 bill for looking at it changing timing belt but still broke. Said will need new engine approx £5k. Being only two half years old they said wasnt covered by warranty as 60145 miles so just over 60k. She took it to court under fit for purpose as advised by solicitor. i advised garage what was happening by letter and said werent paying £700 when car wasnt fixed until we hear outcome of case.
• Ford Mondeo III (2000 - 2007) - What to do with my car? [Read Only] 15 Dec 2009 (Forum)
  My background is in the food industry and I know nothing at all about cars, in fact I didn't even know my car had a turbo until last weekend. I have only had the car 6 months, it has only covered 67,000 miles and was a one owner car with full service records. It was owned by a man who worked for Ford, so I thought it would be a good purchase.
• Police have got our car..... 7 Nov 2007 (Forum)
  Husband lost his keys on Friday, someone obviously swiped them & came & took his car early hours of Tuesday. The police rang 11.30am on Tuesday to say they had found the car & it was back at their garage but couldn't tell us anything about the damage etc just that they had to fingerprint it.
• Jaguar X-Type Estate (2004 - 2007) - insurance, how to get big enough courtesy car 15 Aug 2007 (Forum)
  I've had this in the past, where the repairing garage couldn't provide a car for 2 weeks, by which time i'd like to think our car would be repaired! Anyone got any ideas? 2 adults, a baby and it's paraphernalia and 2 dogs will not fit into a Nissan Micra or similar. What do other people do?
• TuningBox for Diesels 21 Jun 2001 (Forum)
  So I now have a two litre diesel car with nigh-on 130BHP and 330Nm of torque (It's the +60Nm torque that gives the car the performance boost) I just need better brakes now.......... Any of you sceptics out there, go to their website at www.tuningbox.com - it's full of performance data & information etc.
• VW Golf - Used car dealer - insurance question 28 Sep 2017 (Forum)
  I said this will be your easiest sale of the year.... (and then the trouble started). Yesterday we rang our insurer and switched over the cover and then drove down to the dealer to collect the car. We had another look at it, cool. We then sat down presuambly to sign the log book and GTFO of there. We then had to sign a half a dozen forms to say we didn't want anything other than the car thanks (finance, gap insurance, breakdown insurance blah blah).
• Minor car scratch incident. Advice? 27 Sep 2016 (Forum)
  Last Wednesday 21st me and my wife dropped our 2 little boys off to school. My wife was driving down the road, loads of cars was parked on our right hand side and there was double yellows on our left. There was 1 park car on our left on double yellow, as we was passing the car a car in front came speeding around the corner aiming straight at us.
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  Bought a clocked car - can I reject it? 19 Nov 2013 (Ask HJ)
  I recently bought a used Mercedes-Benz C-Class from a garage. The car was advertised with 28,000 miles on the clock, but when I checked the paperwork I...
• BMW 528 - Does 3rd party insurance have the legal right - 12 Sep 2013 (Forum)
  When the assesor sent by the 3rd parties insurers looked at the car, I expressed that I did not want the car written off. He commented on the good condition of the car and how it didn't look it s age nor show the miles it has covered. This due to me being so particular that everything is kept in top condition both cosmetically and mechanically.
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  Used car failed within five months of purchase - who's liable for the costs? 31 Jul 2013 (Ask HJ)
  We purchased a used Citroen C4 five months ago and the car has now suffered a breakdown. The garage have told us the bearings have mechanically failed...