Our V70 is a 2005 D5 which came with a telephone and On Call and SOS comms installation. At 83000 miles the telephone stopped working. I replaced the external SIM as the dashboard messaging system said the SIM had failed with no effect. The local Volvo dealer charged me for reading the codes which, they said, said the SIM had failed. I took the car to the dealer from where it had been bought, some 170 miles away, and he said after examination that it was the internal SIM, ie the SIM that deals with On Call and SOS, that had failed and was not a dealer-serviceable part. I emailed Volvo Sweden who directed me to Volvo UK asking why it could not be serviced or exchanged for a refurbished part as it didn't seem terribly "green" to just replace the telephone module. No beneficial response and no help from the original dealer with a request for a contribution from Volvo. We are informed the cost to replace is £1600, locally, or £1200 plus software plus installation (?£1400) at the original dealership.
I cannot understand why it is not possible to just replace the internal SIM. The telephone model is a Nokia 3210, not very complex in design. I'm informed by a Volvo mechanic that the problem may well be just a dry joint on the PCB which a competent technician should pick up and re-solder. Or perhaps we just have an old-fashioned notion of repairing and maintaining kit. Has anybody any further suggestions, please?
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