Nissan Qashqai (2007 – 2014) At A Glance
Designed to blend the agility and comfort of a hatchback with the strength and practicality of an SUV the Qashqai is Nissan’s alternative to the standard five-door hatchback. Plenty of people have certainly been won over by the formula. Modern, chunky and well proportioned it's actually not much taller than standard hatchbacks like the Ford Focus or Volkswagen Golf.
It certainly looks like a crossover and the shoulder line and kicked-up rear windows ape the larger Nissan Murano. The interior isn't quite as memorable - instead Nissan has opted for a simple layout which looks a little dull compared to something like a Honda Civic. However quality is a strong point as is the finish.
There are a good choice of engines too including the impressive dCi diesels which are strong but still offer good economy - the 1.5 dCi averaging a claimed 54.3mpg, although there are no dedicated low emissions models as you get with the likes of the Volkswagen Golf Bluemotion.
The Qashqai was facelifted in 2010 with a revised front end, new headlights plus a revamped interior . The changes are subtle but make it look sharper and more modern plus there's now a Pure Drive model which emits 129g/km - better than before but still nowhere near as good as many special low emissions hatchbacks.
The Qashqai is also a very British car. It's one of several models built at Nissan's plant in Sunderland, alongside the Juke, Note and forthcoming Leaf. The firm became the first Japanese manufacturer to set up a plant in Europe when it opened the factory in 1986 and it now produces more than 300,000 cars a year. A real success story for the UK.
Long Term Test Nissan Qashqai 1.6 dCi 130 360
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Real MPG average for a Nissan Qashqai (2007 – 2014)
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Ask Honest John
Our Nissan Qashqai hesitates and judders when accelerating - is this an issue with the auto box?
"My wife has a 2013 Nissan Qashqai auto with just under 20,000 miles on the clock. When pulling away and accelerating, there is no problem - but when moving slowly and accelerating, the car judders, hesitates and makes low rumbling noises. Would a change of oil and filters in the gearbox cure this or could it be something more serious?"
This model of Qashqai has been plagued with gearbox problems over the years and this reads like an issue with the transmission. I would recommend getting the gearbox checked by an independent Nissan specialist. For the full list of reported problems with this model, see: https://www.honestjohn.co.uk/carbycar/nissan/qashqai-2007/good
My 2010 Nissan Juke suffered the common gearbox fault - it's out of warranty, but is there anything I can do?
"My 2010 Nissan Juke developed a major gearbox problem (CVT) which would cost over £4000 to repair. The car is unsafe now, and I've since seen on the internet that this is not uncommon. I've been in contact with Nissan, who said it wasn't their problem because it's out of warranty. But, after commenting on social media, I was offered £300 vouchers. Is there any way of getting anything more than this? Nissan said the only recourse would be the Motoring Ombusman. Is there any point in contacting them or should I just suck it up?"
It's a 2010, so more than seven years old and outside any supplier or manufacturer Sale of Goods liability. I think that's what the Motor Ombudsman will tell you, but you might as well try. The failure is so common that we advise used buyers to avoid first generation Qashqai and Juke with CVT transmissions (the later xTronic is better): https://www.honestjohn.co.uk/carbycar/nissan/juke-2010/?section=good /
Why doesn't my car reach it's official MPG figures?
"I own a 2013 Nissan Qashqai 2.0. In your review of the car, you mention MPG Extra Urban 45.6 mpg. What is Extra Urban? I don't get anywhere near 45.6mpg."
It's part of the NEDC 11 kilometre lab test cycle and, of course, the only figure that was available at the time of the test. Now that 2013 cars have been driven for four years, the only figure you should pay any attention to at all is Real MPG: https://www.honestjohn.co.uk/realmpg/nissan/qashqai-2007/
Reconditioned turbo keeps whistling - is this normal?
"The engine management light came on in my 2012 Nissan Qashqai 1.6 diesel, which has done 42,000 miles. RAC diagnosed and exhaust and throttle control actuator fault, and felt that the turbo was about to fail. £200 tow bill. I was quoted £1300+ for both repairs (£600+ for exhaust and throttle control valve, £700+ to supply and fit a reconditioned turbo, which they said would be guaranteed 12 months). We have requested confirmation in writing. After 7 working days and many telephone calls, we paid the bill and they delivered the car back to us. When I drove it the next morning, the turbo is still making a whistling noise. The garage took the car back, but three hours later left it back on our drive with no explanation. When I again phoned the service manager, he said it's normal for a reconditioned turbo to whistle. I had decided to sell the car, but with the turbo whistling so loudly, it will prove impossible. I have already written to the dealer principal, but have yet to receive a response. What's your opinion?"
The reason a turbo whistles is because not enough engine oil is getting to the turbo bearing to lubricate it properly. The reason why that happens is that the engine has been shut down too many times when the turbo was red hot and the effect of that will have been to carbonise the oil in the turbo bearing oil feed and oil return pipes, eventually restricting the oil flow to a trickle or even stopping it altogether. A turbo should never ever be replaced without also replacing the turbo bearing oil feed and oil return pipes. After a long motorway run, after a long ascent or after towing, it's always wise to idle the engine for a minute or two to allow engine oil to lubricate and cool the turbo bearing as it spins down. A feature of the Renault 1.6 DCi in this Nissan is that the stop-start will not shut the engine down automatically if the turbo is too hot, but if you physically switch it off that is when the damage is done. In normal suburban motoring, it won't get hot enough for you to have to worry about this.