Mercedes-Benz C-Class (2007 – 2014) Review

Mercedes-Benz C-Class (2007 – 2014) At A Glance

4/5

+A big improvement on the previous C-Class. Feels well built and robust. Very comfortable and refined. High quality ride. Good CDI diesels.

-Looks are heavy rather than svelte and graceful. Interior isn't very inviting. Steering is precise but lacks feel. Timing chains failing regularly on C180 CGI engines.

Insurance Groups are between 28–50
On average it achieves 83% of the official MPG figure

Image goes a long way when it comes to selling cars. Just ask Mercedes-Benz. The famous three-pointed star still holds immense stature among the public and remains one of the most desirable brands to own. Stature doesn't last forever though and in the 1990s Mercedes-Benz was in danger of losing its reputation for build quality and solid engineering with various rust problems and electric issues.

All credit to Mercedes-Benz though because the firm identified the problems and has come back brighter and better. And most crucially, it's image hasn't been seriously damaged, although that said, there are still plenty of former Mercedes-Benz owners who won't be buying another one. Which is a shame because as the C-Class shows, the brand has gone back to its roots and is once again producing cars that are well built and robust.

The styling has improved too and the new Mercedes-Benz design has a far stronger identity to it than previously with sharp lines and neat angles. The same goes for the interior with a robust and solid touch to everything plus a logical layout, although it's perhaps not as appealing as other executive models like the Audi A4. But it does feel it could go 500,000 miles in 10 years without anything going wrong.

Where the C-Class doesn't quite live up to expectations is the handling and steering. For all the Mercedes-Benz talk of dynamics and agility, it's not as sharp as a you'd expect and the steering is too light and artificial. But when it comes to ride quality, the C-Class is incredibly accomplished and refined. And it's these two words which really sum up this high quality saloon beautifully.

In March 2011 the C-Class was facelifted with a sharper look on the outside plus interior upgrades. However the biggest changes came under the bonnet with turbochargers replacing superchargers on the petrol engines, improvements of up to 31 per cent in fuel economy and the addition of an ECO start/stop function as standard. The most economical model - the C220 CDI BlueEFFICIENCY - was made even more frugal and now averages a claimed 58.9mpg with CO2 emissions of 117g/km.

Mercedes Benz C-Class 2007 Road Test

Mercedes Benz C-Class Estate 2008 Road Test

Mercedes Benz C-Class C220 CDI BlueEfficiency 2011 Road Test

Mercedes C63 AMG Edition 507 2014 Road Test

Real MPG average for a Mercedes-Benz C-Class (2007 – 2014)

RealMPG

Real MPG was created following thousands of readers telling us that their cars could not match the official figures.

Real MPG gives real world data from drivers like you to show how much fuel a vehicle really uses.

Average performance

83%

Real MPG

15–63 mpg

MPGs submitted

947

Diesel or petrol? If you're unsure whether to go for a petrol or diesel (or even an electric model if it's available), then you need our Petrol or Diesel? calculator. It does the maths on petrols, diesels and electric cars to show which is best suited to you.

Satisfaction Index

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Ask Honest John

Is £2000 to repair an air-con unit fair?
"I have a 2011 Mercedes-Benz C-Class. The air-conditioning was giving out hot air on the nearside so I took it into the local independent who I use to service the car. They have found that whilst the air-conditioning is working, the flaps which control the flow of air to the air-conditioning evaporator or heater matrix are not working on the nearside. This could be due to a faulty motor, which they have quoted £200-£400 to fix of it could be fault with the flaps or the linkage in the heater box, which will entail stripping out the complete dashboard and could run up a bill of £2000 due to the amount of labour involved. Having regard to the age of the car, what would you advise and how would you judge the reasonableness of the suggested costs?"
The average price for a 10-year-old C220 is £6000. I don't think it would be good value to spend £2000 on fixing the air conditioning. Although it might be an idea to get a second opinion from an automotive air con specialist.
Answered by Dan Powell
Should I swap my old C220 CDI for a C350 petrol?
"I own a 2007 Mercedes-Benz C220 CDI. A friend is selling his 2011 C350 petrol. I only do 5000 miles per year and my diesel is more economical to run, but with the impending ULEZ expansion would it be prudent to buy the newer petrol car?"
Sounds like a wise move. I don't think your car has a diesel particulate filter (I'm pretty sure it was an optional extra in 2007 that was rarely fitted) so you probably don't have to worry about that getting blocked, but a petrol would still be a better choice for 5000 miles a year.
Answered by Andrew Brady
I bought an approved used car in 2015, is it fair that I now have to pay £400 for a waterpump replacement?
"I own a 2011 Mercedes-Benz C-Class, which was bought in June 2015 as an approved used car from Mercedes Bristol with 68,000 miles on the clock. The car has been dealer maintained since new, except for one service in 2016. The car has now done 125,000 miles. A leaking water pump was recently diagnosed by my local Mercedes-Benz dealer in Cheshire, which they've quoted a total price of £408 to replace. Neither the dealer nor Mercedes-Benz UK are willing to offer any contribution towards the cost of replacing the pump, despite my claim that the wear and tear on this item is potentially beyond the control of the driver. Mercedes-Benz claim that the age and mileage of the car prevents them from making any contribution towards costs. Are Mercedes being unreasonable here?"
The car has done 125,000 miles. You are being asked a reasonable £408 for a replacement water pump. I don't think you have any basis for a legal claim. In this case I actually agree with Mercedes-Benz that to expect a significant contribution from the company is not reasonable.
Answered by Honest John
My used car needs the brake pads changed after 13,000 miles - should the dealer have replaced them before it was sold?
"I bought a 2013 Mercedes-Benz C-Class not too long ago. I've since discovered the brake discs and pads were subject to concern on a previous MoT. With thenext MoT coming up, the main dealer is asking me to replace disc and pads. Should they have been replaced before the car was sold to me? It had done 18,000 miles when I bought it, and it's now done 31,000. I've always used the Mercedes-Benz main dealer for everything."
You don't say when you bought it, but a dealer definitely won't replace brake discs if there are 13,000 miles of use left in them. The components of a used car have, by definition, already been used.
Answered by Honest John

What does a Mercedes-Benz C-Class (2007 – 2014) cost?