Can I challenge the loss of my No Claims Bonus?

In 2013, my Volkswagen Passat was broken into and the built in radio/satnav unit was removed. The total repair bill through the insurance was around £2500. At the time, it was in a well used city centre...

I bumped into a car and the driver is now inflating the claim - what do you advise?

I bumped the towbar of the car in front of me (both vehicles are Volkswagen Passat Estates). The damage to my car was a cracked number plate and a small dent in the plastic plate behind the number plate...

Our reconditioned engine was faulty and damaged our car - is the supplier responsible for the repair costs?

We bought a reconditioned engine for our Volkswagen Passat Estate TDI online, which came with a two-month guarantee. They delivered it and our mechanic fitted it, but it was faulty. We had to send it back...

The clutch in my newly bought Volkswagen Golf R is slipping - is the dealer we bought it from liable to pay for the repairs?

I bought a manual Volkswagen Golf R 2016 at 7500 miles in September this year. I'm the second owner. The clutch has started to slip when going through the gears, but doesn't always do it. The car is with...

What all weather tyres do you recommend?

My daughter has a Volkswagen Polo S 1.2. We're in a rural location and I organise a winter tyre swap for my elder daughter. I wondered whether the Polo could run on all weather tyres instead. Is this feasible?...

I'm leaving my car sat on my driveway for nine weeks in winter - should I disconnect the battery?

I'm leaving my 2015 Volkswagen Jetta and Volkswagen Golf on my driveway for nine weeks in winter. Should I disconnect the batteries?

Why have all four injectors failed on my Volkswagen Golf?

I have a 2010 Volkswagen Golf and was told by a garage that the high pressure fuel pump had disintegrated and blocked the injectors. I was later told by a main Volkswagen dealership that I had mis-fueled...

What are the best offers on new cars, including free insurance?

We're looking to insure a 17 year old driver. We are unsure which strategy to pursue, buy new - including free insurance - or buy a used car for £1000 - £2000 and take the insurance hit. What are the best...

The installation of a black box ruined my son's car - what should we do?

My son bought a new Volkswagen Golf GTE in September for his commute to work. He changed his insurance to an RAC policy with compulsory Black Box. The car had played up a bit in the last few weeks and...

My airbag didn't go off in a serious accident - are Volkswagen liable for the injuries I suffered?

My Volkswagen Golf was hit from the rear by an SUV at over 50mph. My front and rear passenger airbags went off, mine didn't. I had facial injuries, was knocked out for 20 mins and off work with very painful...