I was mis-sold a pre-registered car, can I claim for the decrease in the vehicle's value?

I bought a new Volkswagen Golf in October 2017 for my daughter. It cost £17,613 from an online broker and came with a written contract for a new car with first registration in my daughter's name. However,...

My new car was faulty, but is now apparently fixed - should I keep it or reject it?

I had a new Volkswagen Golf delivered on 11 April with 120 miles on it. Four hours later with 200 miles on it, the car went into limp mode. It was taken to a Volkswagen main dealer and I was supplied with...

Does the water pump need changed with the timing belt?

My 2013 Volkswagen Golf 1.4 TSI needs needs a new timing belt this year. Should the water pump be done at the same time? My local garage has told me the the water pump isn’t driven by the timing belt....

Should I get a pre-reg car inspected by a mechanic before I buy it?

I'm buying a pre-registered Volkswagen Up (30 miles covered and registered January 2018) from a Volkswagen franchised dealer. Is it advisable to have an independent mechanic check it over?

Is it worth paying more for protected No Claims?

Is it worth paying a higher insurance premium on my Volkswagen Up to protect 15 years of No Claims Discount?

What is a timing belt failure?

My 2006 Volkswagen Polo has done around 65,000 miles and is regularly serviced. While doing a long journey, the emission control warning light illuminated. Shortly afterwards the engine cut out and I managed...

My new car was wrongfully advertised as having DAB radio - can I claim compensation for mis-selling?

I have just bought a very nice Volkswagen Golf from a Volkswagen dealership, which cost £9750. When advertising the car, the first selling point was that it had a DAB radio (a £150 extra).Two days after...

What hybrid car should I buy for commuting long trips?

I'm looking for a new company car and l'm interested in hybrid vehicles due to the lower BiK rates in comparison with diesels. I will be doing regular 100-mile journeys, so need to factor in real world...

Why is water soaking the footwells on one side of my Volkswagen Golf?

Yesterday I discovered water ingress in the front and back near side footwells of my Volkswagen Golf. Recently we have been having problems with condensation in the car, but presumed it was just because...

I've been offered a finance deal that seems to good to be true - is it?

I've received a quote for the lease of a Volkswagen Tiguan SE Nav TDi of £79 per month, with an initial payment of £1527 over 36 months - including a maintenance package. Another car dealer (competing...