Volkswagen's warranty won't cover the paint defect on my Golf - how do I pursue this matter?

I purchased a Volkswagen Golf GTI about two years and nine months ago. I've now noticed paint peeling off both rear wheel arches. Volkswagen's warranty team has declined my warranty claim on the basis...

Does my car need to be dealer serviced to maintain full service history and warranty?

I have a 2016 Audi A3 sportback S-line. Very pleased with it, but it's now due its first service. Do I need to go through Audi? I have an excellent local garage who will inevitably undercut the prices...

I'm using a scrappage scheme to buy a new car - can I get a refund of my unexpired road tax?

I'm using Volkswagen's scrappage scheme to buy a new Golf. Can I claim a refund of the unexpired Road Tax on my old diesel car? One salesman told me that I can and another claimed that, because the car...

Our fusebox caught on fire - do we have any recourse as we've only owned it five months?

We've owned a 2013 Volkswagen Passat for the past five months. This morning, while my wife was driving to work, she heard a crackle and thought it was the radio. Then smoke started to pour into the cabin...

Do I need to replace both rear shock absorbers if only one is broken?

I had my 2012 Volkswagen Polo 1.4 serviced yesterday. The garage told me that the rear N/S shock absorber needs to be replaced (£186). As the car has only done 36,000 miles, and isn't used to carry heavy...

Garage tried to con me into replacing 'worn' brake pads - why didn't the wear indicator come on?

I recently took our 2015 Volkswagen Sharan for its 38,000 mile service at a Volkswagen garage. The car has been carefully driven, but Volkswagen reported that the pads and discs need changing 'immediately'...

Which cars would you recommend for young drivers?

Which cars would you recommend for young drivers?

Why is my Volkswagen Passat juddering when I start it?

I have a 2010 Volkswagen Passat CC automatic diesel. It's started to judder when I start it. Any ideas what it could be? It's driving me mad.

Our Volkswagen Tiguan went into limp mode after the emissions fix - are they linked?

Our 2013 Volkswagen Tiguan 2.0 diesel had the emissions fix five weeks ago. Last week, it went into limp mode and the dashboard lit up like a Christmas tree. I took it back to Volkswagen. After they had...

Should I scrap my 2005 diesel Volkswagen Passat for a deal on a new car?

Ford has just announced a scrappage deal and other manufacturers offer them too. I'm thinking of scrapping my 2005 Volkswagen Passat diesel. What are the best deals currently available and do any include...