Why do some Volkswagen dealers charge more for servicing than others?

I bought a new Volkswagen Golf 1.4TSI in 2009 and the first three years' servicing was covered by a Service Plan. When I called the dealer to book my next service and MoT, I was quoted a price of £429....

Recommend an MPV which can easily carry a family and luggage?

My daughter is considering replacing her Volkswagen Golf 1.6 with a larger, more powerful car that will take two child seats and an adult in the back and has enough space for either a folding wheelchair...

Would you recommend a Beetle or MINI convertible, and should I buy an automatic?

I am a fit and active 75-year-old and learned to drive in London in a Ford Popular when I was 17. I have always driven manual cars. Being barely five foot tall I have enjoyed the adjustable seat and steering...

How much should I really pay for the new Golf Estate?

I want to buy a new Golf Estate 1.4 TSI SE, but want to haggle for the best deal. The list price is £20,620, and with some extras is £21,503. I will be trading in my 2004 Golf Estate 1.6 SE, which has...

Discovered my car has a hidden accident history - what should I do?

A few weeks ago I bought a nearly new Volkswagen Golf from a private owner. I carried out a full check on the car before the purchase and everything came back fine. However, within a few days of ownership,...

Buying a used estate - what's best?

I need to replace my old Volkswagen Passat diesel estate with something comfortable and reliable. I do less than average mileage and am happy with either a petrol or diesel. Ideally, I want something used...

Air con failure on Volkswagen Golf - who should pay for repairs?

The air conditioning on my 2011 Volkswagen Golf has failed. My local dealer has found the gas level to be low, but couldn't source the leak and will recharge the system with a dye to try to find it. They...

Volkswagen Beetle Cabrio or Eos - which is the most reliable?

I am an elderly driver looking for a new car and am considering either a Volkswagen Beetle Cabrio or Eos. I have £11,000 to spend, but not much else if things go wrong. Which would you say is the most...

Why did a Volkswagen dealer try to charge to fix a fault on my Gold which was solved with WD40?

The passenger side door of my Volkswagen Golf Match TDI failed to unlock, and I contacted a VW main agent who informed me that there would be an initial charge for the diagnostic check costing £60, followed...

What's the best vehicle for a family of four adults and two children?

Can you please advise which is the best 7-seater car or SUV for a family of four adults and two kids?