Extended warranty won't pay for heater failure - what can I do?

Six months ago I bought my old company car from the leasing firm - a Volkswagen Passat. The car is four years old and was sold with a two year extended warranty. Last week I took it for a service, but...

Should we buy Autoglym Lifeshine cover with our new Volkswagen Tiguan?

We have just agreed to buy a new Volkswagen Tiguan and have been offered Autoglym Lifeshine at an additional £249. Do you feel that this would be a good investment, bearing in mind that we live by the...

Would you recommend the Volkswagen Up! or the Skoda Citigo?

We have been offered a very similar deal for either a top of the range Skoda Citigo Elegance or a mid range Volkswagen Move Up! Which should we go for? We are going to buy new with a PCP Finance deal.

What's causing a droning sound from my Volskwagen Golf TDI at 70mph?

I have not long taken delivery of a 2005 Volkswagen Golf TDI 4-motion with 67,000 miles that also has a most awful droning noise at approximately 2000rpm or 68-70 mph. It's as if the vehicle shouldn't...

Buying a medium sized hatchback - which is best for £6000?

I am looking for a small hatchback for my daughter in-law. She lives in London, but wants something with five doors. What would you recommend with a budget of £6000?

What tyres should I fit to my Golf GTi to make the ride quieter?

I have a Mark V Golf GTi and need to replace two front tyres. The current tyres on the front are Dunlop SP Sport MAXX 225/40ZR18s, while on the rear they are Continental ContiSportContact 225/40 ZR18s....

Failed LED lights - can I fit replacements myself?

I have a 2009 Volkswagen Eos and some of the LEDs in both rear indicator units have failed. I thought the advantage of LEDs is that they do not blow like ordinary light bulbs, could this be a indication...

Salesman failed to inform me about impending £500 service – what can I do?

I bought a used 2009 Volkswagen Golf a few months ago. The salesman who sold me the car failed to mention that, when the car turns four years old, it will need a new cam belt/water pump at a cost of £500....

Faulty used car - can I demand a refund?

Last year I bought a Volkswagen Polo from an authorised dealer. The car was an ex-demonstrator and had just 7000 miles on the clock. Over the past few months the car has been suffering from a number of...

Buying a new Volkswagen Golf - which model is best?

I have recently retired and want to buy a new Volkswagen Golf. I cover 14,000 miles a year and want a model that’s cheap to run and comfortable to drive. I’ve tested the 1.6 diesel, but can't make up my...