What is causing a serious fault with our DSG Volkswagen Polo?

My wife bought a Polo with a DSG box two years ago. At the first Volkswagen dealer service she complained about an intermittent hesitation from the car when starting from a stop. The mechanic said there...

Buying a new £20,000 car – what would you recommend?

My wife has a shoulder problem, she is finding gear change and handbrake operation a problem. It looks like we need a car with automatic transmission and electronic handbrake. We will be looking for something...

Does my 2008 Volkswagen Golf have a belt cam or a chain cam, and how should it be maintained?

Several years ago I purchased a 2008 Golf Plus 1.4 TSI. When I purchased the car I was adamant that I wanted a chain cam system as a result of the problems with belt cams. The Volkswagen dealer assured...

What should I buy to replace my Passat 1.8 estate?

I am looking to replace my 2000 Volkswagen Passat 1.8T Estate, which I’ve owned since new. I am hoping to get something smaller, but would prefer a manual. I'm attracted to the new Golf Estate GT 1.4...

Dealer won't fix noisy gearbox on Volkswagen Golf - what can I do?

The manual gearbox on my Volkswagen Golf is making a loud rattling noise when idling in neutral. I’ve approach my local dealer and been told this is a neutral gear rollover noise and they will not accept...

Can you suggest a medium sized car with good performance?

I'm looking for a second hand medium sized car for myself. I do a daily commute of around 40 miles and want something comfortable, but sporty to drive. I’ve had thoughts about the Skoda Octavia vRs,...

What's the best method for fixing a minor scratch?

My wife had her Volkswagen Polo scratched in a car park recently and the perpetrator left a note. I am keen to keep the cost down in view of his honesty and avoid involving my insurer. I am considering...

Can't select reverse on my Volkswagen Golf DSG

I have an intermittent problem selecting reverse in my Volkswagen Golf DSG. Each time I attempt to put it into reverse, the DSG ‘box select forward gears instead. What’s wrong with my car?

Failed oil pump on Volkswagen Passat

I own a 2004 Volkswagen Passat and it won’t start. A light has come on, saying “oil pressure low - Stop”. The engine is also making a chattering noise. Do you have any idea what could be wrong?

Where might I get a discount on the new Volkswagen Golf estate?

I'm keen on the new Golf estate, which, according to Volkswagen, can be ordered from July. What are my chances of negotiating a discount?