Why was my new Volkswagen Golf VII not supplied to the specification I ordered?

I ordered a new shape Volkswagen Golf VII on 11 January 2013 from the local dealer, based on info in the brochure of 19 October 2012. The production date of the car was 15 February 2013. I paid an extra...

Volkswagen Golf trapping water in doors – a design fault?

My 2012 Volkswagen Golf traps water inside all four doors after washing or after. The problem is quite bad and, when I open the doors, the water quite literally pours out. I'm due to visit my local dealer...

Buying a new £20,000 car – what would you recommend?

My wife has a shoulder problem, she is finding gear change and handbrake operation a problem. It looks like we need a car with automatic transmission and electronic handbrake. We will be looking for something...

What is causing a serious fault with our DSG Volkswagen Polo?

My wife bought a Polo with a DSG box two years ago. At the first Volkswagen dealer service she complained about an intermittent hesitation from the car when starting from a stop. The mechanic said there...

Does my 2008 Volkswagen Golf have a belt cam or a chain cam, and how should it be maintained?

Several years ago I purchased a 2008 Golf Plus 1.4 TSI. When I purchased the car I was adamant that I wanted a chain cam system as a result of the problems with belt cams. The Volkswagen dealer assured...

What should I buy to replace my Passat 1.8 estate?

I am looking to replace my 2000 Volkswagen Passat 1.8T Estate, which I’ve owned since new. I am hoping to get something smaller, but would prefer a manual. I'm attracted to the new Golf Estate GT 1.4...

Dealer won't fix noisy gearbox on Volkswagen Golf - what can I do?

The manual gearbox on my Volkswagen Golf is making a loud rattling noise when idling in neutral. I’ve approach my local dealer and been told this is a neutral gear rollover noise and they will not accept...

Can you suggest a medium sized car with good performance?

I'm looking for a second hand medium sized car for myself. I do a daily commute of around 40 miles and want something comfortable, but sporty to drive. I’ve had thoughts about the Skoda Octavia vRs,...

What's the best method for fixing a minor scratch?

My wife had her Volkswagen Polo scratched in a car park recently and the perpetrator left a note. I am keen to keep the cost down in view of his honesty and avoid involving my insurer. I am considering...

Can't select reverse on my Volkswagen Golf DSG

I have an intermittent problem selecting reverse in my Volkswagen Golf DSG. Each time I attempt to put it into reverse, the DSG ‘box select forward gears instead. What’s wrong with my car?