What's the best method for fixing a minor scratch?

My wife had her Volkswagen Polo scratched in a car park recently and the perpetrator left a note. I am keen to keep the cost down in view of his honesty and avoid involving my insurer. I am considering...

Can't select reverse on my Volkswagen Golf DSG

I have an intermittent problem selecting reverse in my Volkswagen Golf DSG. Each time I attempt to put it into reverse, the DSG ‘box select forward gears instead. What’s wrong with my car?

I'm a tall driver - which car do you recommend for comfort and ease of access?

I have the same problem as JM. I am tall with long legs and dodgy knees, but I don't have his budget restriction of £10,000. Would that alter your recommendation of a Mondeo or Skoda Superb?

Where might I get a discount on the new Volkswagen Golf estate?

I'm keen on the new Golf estate, which, according to Volkswagen, can be ordered from July. What are my chances of negotiating a discount?

Should I fit smaller wheels to my Volkswagen Scirocco to improve the tyre wear rate?

I own a 2009 Volkswagen Scirocco GT TDI with 19-inch alloy wheels fitted with low profile Pirelli 235/35 ZR 19 P Zero tyres. To meet legal requirements I will have to replace the tyres within the next...

Should we consider the Skoda Fabia for a small commuter car?

I am returning to full time work in September and we are looking for a small, basic second car that I can use for my journey each day. My commute will be only 10 minutes each way along windy, country lanes...

Failed oil pump on Volkswagen Passat

I own a 2004 Volkswagen Passat and it won’t start. A light has come on, saying “oil pressure low - Stop”. The engine is also making a chattering noise. Do you have any idea what could be wrong?

Can a dealer sell an accident damaged car and not disclose it?

I purchased a 2010 Volkswagen Polo on behalf of my Mum from a local authorised dealer. Within a week of getting the car, my Mum noticed a clunk upon starting the engine and movement in the gear stick....

Sticking handbrake on nearly new car - should the dealer pay to fix it?

The handbrake on my daughter’s Volkswagen Polo has started to stick. The car is only 18 months old and the local dealer has said it’s caused by a build-up of brake dust in the handbrake system. The dealer...

Looking to switch to petrol – what do you recommend?

Having read a great deal on your site regarding the cost of keeping diesels on the road, I'm seeking to switch to a petrol car with a budget of around £5000. Preferably a mid-size hatch or compact estate;...