Where can I go when the dealer says nothing more can be done?

My nine month old Volkswagen CC has been to the dealer twice with a knocking noise from the rear, but the mechanics say nothing can be done and I will have to put up with the problem. I don't feel safe...

Choosing a replacement hatchback

I live in deepest, darkest Wales and need to replace my diesel Volkswagen Golf. It will not pass the next MoT and I'm looking for a used (or possibly new) hatchback within a budget of £12,000. I drive...

Buying a reliable and economical car

I am retiring in a few weeks and want to change my car. I currently own a Volkswagen Passat diesel, but want something completely different after a run of horrific repair bills. I need something reasonably...

Cutting down from two cars to one

Age, economics and common sense has prompted us to cut down from two cars to one. Our present cars are a 2009 Honda Jazz 1.4 EX (20,000 miles) and a 2005 Mercedes SLK 200, which has covered 18,000 miles. A...

How does my Volkswagen Golf's stop/start system work with a turbocharger which needs cooling?

The 'start/stop' system on my new Volkswagen Golf TSI is operating very smoothly and presumably contributing to its relatively good urban fuel consumption. However, I recall some discussion about the risk...

Which luxury car offers reliability and quiet running?

The time has arrived when I would like to treat myself to a bit of luxurious motoring. I want a comfortable, quiet, reliable saloon car, up to £25,000. Fuel economy is not an issue as I do not do many...

Buying a Touran DSG - wise?

We want to buy a used, new shape Volkswagen Touran 1.6 TDI SE (2011 onwards) with a budget of up to about £17,000. We have driven a manual and find the clutch heavy, so think we will go for the 7 speed...

Which Golf engine?

I'm helping my folks replace their 2003 Ford Focus TDCI Sport with a Volkswagen Golf. They only do 6000 miles per year and fancy a Golf having had a few in the past. Which engine would you recommend? They...

Car was mis-sold to my mother

My mother bought a new Volkswagen Up auto, but the gearbox was so terrible and unsuitable for the hilly area my mother lives in that she became terrified to use the car. The dealer agreed to buy back the...

VW Passat just had Turbo reconditioned

I have just had the turbo reconditioned on my 2008 Volkswagen Passat TDI to solve a fault code and associated limp mode. In the two weeks since the work was carried out the car has developed an intermittent...