Where can I go when the dealer says nothing more can be done?

My nine month old Volkswagen CC has been to the dealer twice with a knocking noise from the rear, but the mechanics say nothing can be done and I will have to put up with the problem.

I don't feel safe in the vehicle as it's getting worse and I don't want my children to be in the vehicle if something is going to happen to it that might endanger their lives. What can I do?

Asked on 5 July 2013 by Spikeyman

Answered by Honest John
I'd guess that it is no more than part of the exhaust rear silencer system coming into contact with part of the suspension. I used to get this on Mk II GTIs. Unfastening the exhaust joint, twisting slightly and refastening might cure this.
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