Can you recommend a good insurance company, and whether you prefer the Volkswagen Golf or Ford Focus?

My car insurance is due for renewal in the near future and I would be grateful if you would confirm the names of the top five companies in the latest customer care survey. I also own a 2009 Ford Focus...

Thanks for your help with our mis-built Volkswagen Golf SE

Regarding our mis-built Volkswagen Golf VII, I wanted to advise you that Volkswagen UK contacted me within a few days of sending the letter to their MD. The MD appointed a member of his executive team...

Thanks for your help with my problematic 2009 Volswagen Golf TSi.

You may be interested to know that my 2009 1.4TSi Golf has had a new engine put in it, free of charge. Despite the car being slightly over three years old, Volkswagen admitted "serious component failure"...

Buying a new car - Volkswagen or Skoda?

I need to replace 16-year-old, seven-seater Volvo estate. I want to buy something that will be comfortable on the motorway, but provide good fuel economy. I’ll be driving up to 15,000 miles a year and...

Failed clutch - garage denies liability

My local garage fitted some new clutch parts to my Volkswagen Passat. However, after just four months, the clutch failed. The garage has told me it’s a warranty issue with the parts supplier and denies...

Buying a hot hatch for £8k - what would you recommend?

I want to buy a hot hatch for £8000 and have narrowed my search to a 2010 Peugeot 308 GT or a 2006 Volkswagen Golf GTi. Which would you buy?

Should we sell our Spanish Volkswagen Golf in Spain or bring it to the UK with us?

We are returning to the UK from Spain. We have a 2009 Spanish-registered LHD Golf 1.4 TDI Sport with 80,000 kilometres on the clock. What do you recommend? Sell it in Spain, or keep and trade it in when...

Should I buy the Audi A3, Volkswagen Passat or Skoda Superb?

I have now decided to select one of these cars, which are all 1.6 diesel automatics: Audi A3 sedan, Volkswagen Passat or Skoda Superb. According to my opinion, Audi is the best quality among them, but...

Faulty Volkswagen Eos - can I ask the dealer to fix it?

I bought a 2008 Volkswagen Eos five months ago and am concerned about the DSG gearbox and the roof which is leaking. Can I still take the car back to the vendor and ask them to fix it, or is five months...

What's causing my Passatt CC to go into limp home mode?

I own a 2009 Volkswagen Passatt CC GT. The yellow coil warning light keeps coming on and the car goes in to limp home mode. I’ve replaced the turbo valves and actuator, but still the problem persists....