How far do I need to travel to regenerate the DPF?

I have narrowed my choice of new car down to the Volkswagen Golf 1.6 TDI. I do mostly city driving, but a few times a month will go on longer journeys on faster roads. That said, my typical journeys are...

Why do DSG 'boxes judder?

My wife has owned a Mk6 Volkswagen Golf DSG for nearly three years. She has loved it with one exception, the auto gearbox, which always shudders when moving off from stationary. I understand this was common...

Is there a car with easy access that we can replace our 2004 Volkswagen Golf with?

My wife and I are now in our mid 70s and finding it difficult to get in and out of our 2004 Volkswagen Golf. We require something that you can "slide in and out of". Any suggestions what our next and possibly...

Can you recommend a car to downsize from our Volkswagen Passat?

I am currently driving a 10-year-old Volkswagen Passat B6 1.9TDi estate now coming up to 120,000 miles. Whilst this has been an excellent car I no longer need anything as big or powerful (I got the B6...

Is it normal for my Volkswagen Passat to have needed two clutch pack replacements by 50,000 miles?

Regarding the email from KB of Sevenoaks, I have a 2010 Volkswagen Passat 1.8 Passat CC DSG with 55,000 miles, and I have already had two clutch pack replacements to the DSG gearbox, following juddering...

Can you recommend a good insurance company, and whether you prefer the Volkswagen Golf or Ford Focus?

My car insurance is due for renewal in the near future and I would be grateful if you would confirm the names of the top five companies in the latest customer care survey. I also own a 2009 Ford Focus...

Thanks for your help with our mis-built Volkswagen Golf SE

Regarding our mis-built Volkswagen Golf VII, I wanted to advise you that Volkswagen UK contacted me within a few days of sending the letter to their MD. The MD appointed a member of his executive team...

Thanks for your help with my problematic 2009 Volswagen Golf TSi.

You may be interested to know that my 2009 1.4TSi Golf has had a new engine put in it, free of charge. Despite the car being slightly over three years old, Volkswagen admitted "serious component failure"...

Buying a new car - Volkswagen or Skoda?

I need to replace 16-year-old, seven-seater Volvo estate. I want to buy something that will be comfortable on the motorway, but provide good fuel economy. I’ll be driving up to 15,000 miles a year and...

Failed clutch - garage denies liability

My local garage fitted some new clutch parts to my Volkswagen Passat. However, after just four months, the clutch failed. The garage has told me it’s a warranty issue with the parts supplier and denies...