Most recently answered consumer rights questions
I bought a 3 and a half-year-old BMW 120D from CarGiant two weeks ago for £8.5k. On returning to London from Devon, after my first long journey in it, I found I couldn’t start it. BMW says that the electric...
I recently wrote to you about a buying experience at a large car showroom when my sister bought a 2003/03 BMW 320d SE. I recommended she get her local garage, which has looked after her decently in the...
I bought a 48k mile 2002 FIAT Punto from a second-hand dealer two weeks ago for £2,200. I also bought 3-month warranty. After one week I needed to put engine coolant in. I checked the oil and it was fine....
I have been recommended to write to you by a friend who reads the Telegraph. In short, we bought a brand new Grand Cherokee 3.0 CRD in July 2005. It went back to the dealer with gearbox problems at 1 month...
I wonder if you could reply to this snag we have, please. Two weeks ago we helped our son out to buy a used 2004/54 VW Golf 1.6FSI, 33,000 miles on the clock, great condition, FSH, bought from a non VAG...
I've been duped in to buying a stolen car, which I have no doubt will be taken away by the police and returned to the owner and I'll be out of pocket by £11,500. The seller has now disappeared so I can't...
I recently purchased a Ford Ranger pick-up truck from a dealer for £7k + VAT. It is a 2006 model with 44,000 miles on the clock and I am pleased with the condition, etc. However, the bill of sale states...
The bottom line is I spent £32,000 on a Porsche 997 that after 3 months ownership and 2,000 miles now needs £8,700 spent on it for an engine rebuild. Porsche is saying "nothing to do with me", and the...
I would much appreciate your advice. I bought a 2003 BMW E46 M3 from a Honda dealership a few weeks ago. A "safety check", including a brake inspection, (agreed as part of the sale) was performed prior...
My son and I are desperately in need of some advice and I wondered if you could please help. Two weeks ago, my son bought a used Rover 75 from a local dealer. The car is an '02' plate 75 Classic CDT SE...
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