Most recently answered consumer rights questions

I just bought a 3-year-old car from a main Toyota dealer. It was top money. The advert did not give any indication of the condition but you would expect a decent condition for a car with only 16,300 miles...

Three weeks back, I purchased a 2003 Range Rover with a new MoT. Advisories were a slight leak on transfer box and mileage unreadable through failing pixels. The dealer 200 miles away refused to communicate...

I have just bought a new Toyota RAV4, and it looks like it is an excellent car. The car is black and has Toyota’s ceramic paint protection. Once the rain stopped and the sun came out (on day three of ownership)...

I have a situation with a car I purchased in August. It has an intermittent fault with the clutch and flywheel (judder when pulling away) This seems to come and go, but there is a definite problem going...

An elderly friend took delivery of the new mk8 Golf earlier this week. To his dismay, it doesn't have folding mirrors - which he needs because of a narrow garage. As his previous Mk7 had folding mirrors,...

I bought a new Volkswagen T-Roc 1.5 with a manual gearbox in March 2020. I complained about the kangarooing issue just after I bought it for the full amount in cash. I returned the car months later due...

We recently collected a new Ford Fiesta from a Ford dealership. On the drive home, an engine warning light appeared on the dashboard with the message "low oil pressure". We stopped driving and called the...

A new Volkswagen campervan has broken down whilst being driven to me on trade plates. It is being registered to me from 1 July 2020 and all monies have been paid. I have yet to actually take delivery and...

My son recently bought a 2012 Audi A3 from a dealer. He paid £7000 for it. When we got it home, we noticed the camber was way out on the front wheels, you could see the difference visually. We had it checked...

I need some legal advice. I bought a 2018 BMW M140i in February from a used car garage (not BMW). Car was sold as having BMW warranty until 2021 and no mentions of any accidents. After I bought the car...