Can I reject a vehicle that broke down while being delivered to me?

A new Volkswagen campervan has broken down whilst being driven to me on trade plates. It is being registered to me from 1 July 2020 and all monies have been paid. I have yet to actually take delivery and...

Car I bought should be registered a total loss. Am I owed a refund because I didn't know?

My son recently bought a 2012 Audi A3 from a dealer. He paid £7000 for it. When we got it home, we noticed the camber was way out on the front wheels, you could see the difference visually. We had it checked...

I've been missold an accident-damaged, remapped car. What are my options?

I need some legal advice. I bought a 2018 BMW M140i in February from a used car garage (not BMW). Car was sold as having BMW warranty until 2021 and no mentions of any accidents. After I bought the car...

My car has developed a suspension issue less than a month after purchase. What are my rights?

My car has developed serious suspension and air con issues 28 days after purchasing from a dealer. If not covered by warranty, what are my rights? The car has only done 987 miles since their MoT on purchase....

My new car has been sat around for 11 weeks of lockdown. What should I ask of the dealer when I collect it?

When showrooms reopen on 1 June, I will collect my new car - which I was due to collect on the day of lockdown. Presumably, it has been sitting somewhere for 11 weeks. What should I ask of the garage?

My used car developed a fault two months after I bought it - do I have any rights with the dealer?

I collected my used car on the day of lockdown and the garage offered a three-month warranty. With one month left of said warranty, I contacted them because there's a noise around the rear wheel. They've...

I unknowingly bought a damaged used car from a dealer. What are my rights?

I bought a used car from a dealer one week ago and it's come to light that the vehicle has been in a crash and repaired poorly. The rear nearside door and rear quarter panel, plus the bonnet, has been...

A garage broke my car to the tune of £800, but say they aren't liable. Is that true?

My local garage snapped my crank bolt today whilst attempting to replace the cambelt and waterpump. They said it was fitted too tightly, probably from day of assembly. To fix things they have quoted around...

Dealer didn't tell me my car had been repaired after a serious accident. Can I demand a refund?

Eight weeks ago, I traded my car in for a 2017 Honda Jazz. I've just noticed that the paint on the front wing looks slightly different than the rest of the car. On closer inspection I also found a strip...

A used car I bought three months ago broke down. Is the dealer responsible?

I brought Jaguar XE secondhand from a dealer in December 2019. After three months, the car suddenly stopped while driving and failed to start. A local garage diagnosed that the engine and turbo need to...